Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Description: The Home Health Field Nurse Supervisor will provide direct clinical supervision to field based clinicians, including RNs and LPNs, in support of the needs of the Agency. This position will validate ongoing clinical competence of field staff through co-visits, on-site supervisory visits, direct observation, and hands-on training and team meetings; communicate with physicians, therapists and the care team; assist in the achievement of patient outcomes (safety, cost, quality, satisfaction) by working collaboratively with interdepartmental teams; facilitates a professional climate which utilizes teaming and effective communication to meet patient care needs; monitor staffing adequacy and supplement by performing billable visits as needed.
Essential Duties: The Field Nurse Supervisor will supervise patient care and maintain awareness of complex conditions of patients through field visits; perform on-site visits to assess the care provided by LPNs under your supervision; Evaluate staffing needs for skilled patients and work with staffing coordinator to make adjustments to provide necessary staffing levels based on patient care needs. We estimate this position will be in the field approximately 35 percent of time.
Required Knowledge, Skills and Abilities:
The Field Nursing Supervisor must be a caring, patient and a flexible teacher with excellent communication and time management abilities. The candidate must possess independent problem solving abilities, excellent clinical assessment skills and be computer literate. Additional requirements include:
Education and Experience:
Physical and Environmental Condition:
Patient's home environments may involve risks or discomforts which require special safety precautions e.g. lifting, turning, transferring, assisting consumers when delivering nursing services and exposure to challenging physical and mental human behavior.
Office work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls.
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The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
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