Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
For a limited time MaineHealth is offering up to $10,000 Sign on bonus for all eligible experienced Registered Nurses with 1-3 years of experience and $20,000 for experienced Registered Nurses with greater than 3 years of experience!
~ 40 Hours/week, Day shift ~
Position Summary
The Intake RN supports MaineHealth Care at Home’s (MHCAH) mission, vision, and values, by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, patient and family centered care, commitment to our community, and accountability. In accordance with national standards of nursing practice and within the guidelines and policies and procedures of both MHCAH and the Maine State Board of Nursing, the Intake RN provides highly reliable, evidenced based, patient-family centered quality care. Care delivery and coordination of patient and family care begins with the initial contact with the health care system and may continue across the continuum.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.