General Summary
Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services.
They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first.
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store transactions customer transactions, processing incoming shipment, regular cleaning and maintenance.
Store Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion.
Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.
Essential Duties and Responsibilities :
Customer Service - Greets every customer with a helpful and friendly approach, reading customer cues and matching their needs with your service level.
Share the benefits of the DSW Loyalty program, answer questions regarding merchandise and complete the purchase through either in store sale or digital order.
Cashwrap - Complete customer transactions while following DSW's policies and procedures. Responsible for accuracy in counting money and providing change.
Communicates pricing information from receipt. Operates a calculator and enters data via the register keyboard.
Required Skills :
Experience :
Preferred Qualifications
Last updated : 2024-04-23
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