Answer customer calls and establish follows-up with sales appointments.
November 04, 2022
Build strong rapport with customers and maintain meaningful contact after the sale.
December 30, 2022
Utilize dealership telephone word tracks as guidelines for process and flow of customer phone contacts.
January 05, 2023
Assists customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies.
February 11, 2023
Provide customers with initial product information and direct them to the appropriate dealership resources.
April 02, 2023
Set, confirm, and follow up with sales appointments for both Mazda and Hyundai.
May 06, 2023
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
May 17, 2023