IRA Services Representative jobs in Jacksonville, FL

IRA Services Representative processes IRA account openings, transfers, distributions, and closures according to government regulations and company policies. Responds to customer inquiries. Being an IRA Services Representative may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be an IRA Services Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Ops. Customer Services Representative
  • Gateway Services Inc
  • Jacksonville, FL FULL_TIME
  • ABOUT GATEWAY SERVICES INC.:

    Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150 locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.

    Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.

    Please visit Gateway Services Inc. to learn more about us.

    Route Service Driver
    Pay Rate: $17/hr
    Work Hours:
    Location: Pet Angel Memorial Center (5570 Florida Mining Blvd S STE 510, Jacksonville, FL)

    Job Overview

    The Operations Customer Service Representative, reporting into the Operations Care Center Manager, is responsible for a daily route, picking up deceased pets from veterinary clinics and homes, and bringing them back to our care centers for cremation. In addition, the Operations Customer Service Representative will act as an extension of the client care team, meeting with veterinary staff, troubleshooting issues on-site, escalating if need and assisting operations staff when necessary.

    Duties & Responsibilities

    • Operate a company vehicle along a pre-designed daily route for 8-10 hours to pick up deceased pets from local veterinary clinics and bring them back to our care center.
    • Pack and unpack the vehicle properly and with care.
    • Act as an extension of the client care team – is the face of Gateway Services in the veterinary community.
    • Continuously meet and communicate with veterinary staff.
    • Maintain a positive, empathetic, and professional attitude toward customers at all times.
    • Respond promptly to customer inquiries to ensure customer satisfaction, troubleshooting issues on-site whenever possible. Ensure issues are escalated to other team members when necessary.
    • Ensure that Gateway processes are thoroughly understood and answers customer questions accordingly.
    • Keep records of customer interactions, transactions, comments, and complaints and reports to Facility Manager
    • Keep records on vehicle maintenance issues and communicates to Facility Manager
    • Communicate and coordinate with other team members, as necessary.
    • Provide feedback on the efficiency of the customer service process.
    • Work with minimal supervision
    • Ensure service standards are met based on well established procedures.
    • Manages difficulties to achieve positive results.
    • Assist the operations staff when necessary.
    • Education, Training & Qualifications
    • High school diploma or equivalent education
    • Minimum of 12 months experience in a service industry, specifically related to driving.
    • Valid driver’s license and clean driving record

    Skills & Abilities

    • Excellent problem solving skills by being able to develop solutions and quick thinking
    • Proven team player who is flexible and adaptable.
    • Energetic, self-motivated, and results oriented.
    • Good verbal communication skills.
    • Excellent time management skills with a proven ability to meet deadlines.
    • The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team.
    • Safety - Committed to working in a safe environment
    • Strong attention to detail

    Working Conditions

    • Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
    • Regular lifting/moving 100 lbs
    • Regularly be exposed to elevated noise levels.
    • Regularly be exposed to elevated heat levels.
    • Regular handling of deceased pets.

    YOU’LL LOVE WORKING WITH US BECAUSE:

    The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!

    OUR CORE VALUES:

    • People First
    • Exceed Expectations
    • (HIT) Honesty, Integrity, Trust
    • Be Passionate and Caring
    • Continuously Improve

    WHAT YOU CAN EXPECT FROM US:

    • Generous salary and benefits package includes:
    • 3 national medical plans that pay 100% after the members’ deductible and copays
    • 2 national dental plans that cover many services at no cost to the plan members
    • National vision plan
    • Company paid Life/ AD&D, STD and LTD for all full-time employees
    • Chance to purchase additional Life/AD&D coverage at discounted rates
    • Critical Illness, Accident and Pet insurance are offered as an employee’s choice
    • Tax savings account: HSA, Health and Dependent Care FSAs
    • 401(k) Retirement plan
    • Potential for Career Growth
    • Employee Assistance Program
    • Paid Holidays & Time Off
    • A Sense of Community
    • Great Hearts & Minds Scholarship Program
    • Gateway Tuition Reimbursement Program

    Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at hr@gatewayservicesinc.com.

    New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov



    40hrs per week (OT when required)
  • 3 Days Ago

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Representative
  • Performance Personnel Services of Pensacola
  • Jacksonville, FL FULL_TIME
  • Job Description Performance Personnel Services is currently seeking a Business Development Representative to join our team! Territory - Pensacola and surrounding area Office Location- Pensacola, FL. A...
  • 19 Days Ago

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Financial Services Representative - 10230 Atlantic Blvd #3
  • Momentum Financial Services Group
  • Jacksonville, FL FULL_TIME
  • Company DescriptionAre you a dynamic and driven sales professional? If so, Momentum Financial Services Group wants you to join our team. As a Financial Services Representative, you'll make a positive ...
  • 16 Days Ago

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Patient Services Representative
  • Serenity Healthcare
  • Ponte Vedra Beach, FL FULL_TIME
  • Patient Services Representative Start your career at Serenity Healthcare! Are you passionate about helping clients achieve an exceptional experience? Serenity is seeking an individual that has previou...
  • 21 Days Ago

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Patient Services Representative
  • Aspen Dental
  • Waycross, GA FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • Just Posted

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Customer Services Representative
  • NemoursCareerSite
  • Jacksonville, FL FULL_TIME
  • Nemours is seeking a Customer Service Representative (Full-Time), to join our team in Jacksonville, Florida. Answering incoming calls from guarantors and insurance companies for provider and hospital ...
  • Just Posted

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0 IRA Services Representative jobs found in Jacksonville, FL area

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Full time Member Service Rep 103rd street
  • Planet Fitness Inc.
  • Jacksonville, FL
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Safariland Group
  • Jacksonville, FL
  • **Customer Service Representative** Jacksonville, FL, USA Req #267 Wednesday, January 5, 2022 TOGETHER, WE SAVE LIVES **...
  • 3/27/2024 12:00:00 AM

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Member Services Representative
  • MRI
  • Jacksonville, FL
  • Job Description Job Description REMOTE - MUST RESIDE IN THE STATE OF FLORIDA Training class begins Monday, April 8th, 20...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • McKesson Cork
  • Jacksonville, FL
  • Effective Date: February 22, 2017 . **Your Consent** *Google Analytics* We may use Google Analytics to measure how you i...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Jacksonville, FL
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 3/25/2024 12:00:00 AM

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PartTime Member Service REP
  • Planet Fitness
  • Fleming Island, FL
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 3/25/2024 12:00:00 AM

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Member Services Rep 103rd street
  • Planet Fitness
  • Jacksonville, FL
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
  • 3/25/2024 12:00:00 AM

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Customer Service Rep - Work From Home
  • Spade Recruiting
  • Jacksonville, FL
  • We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
  • 3/25/2024 12:00:00 AM

Jacksonville is the most populous city in Florida, the most populous city in the southeastern United States and the largest city by area in the contiguous United States. It is the seat of Duval County, with which the city government consolidated in 1968. Consolidation gave Jacksonville its great size and placed most of its metropolitan population within the city limits. As of 2017 Jacksonville's population was estimated to be 892,062. The Jacksonville metropolitan area has a population of 1,523,615 and is the fourth largest in Florida. Jacksonville is centered on the banks of the St. Johns ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IRA Services Representative jobs
$37,804 to $45,995
Jacksonville, Florida area prices
were up 1.5% from a year ago