IRA Services Representative jobs in South Bend, IN

The University of Notre Dame (ND.jobs) is accepting applications for a Parking Services Representative (On-Call).

Applications will be accepted until 4/29/2022.

Parking Services, a division of the Notre Dame Police Department, is looking for enthusiastic, customer-oriented individuals to join our team! You will have the opportunity to assist students, faculty, staff, guests and visitors each day, with the goal of providing all with an excellent customer service experience. Some of the traits we are looking for in our next customer service superstar include:

• The ability to empathize with the customer, respond professionally, and work to resolve any issues
• The ability to engage customers in respectful and appropriate conversations; providing a friendly and positive tone in both written and verbal communications.
• Willingness to go the extra mile to deliver an outstanding customer experience
• An interest in helping our team build on a solid foundation

Our parking service representatives will assist the team in the following ways:

• Phone and departmental email coverage
• Assist our walk-in customers
• Utilize parking management software to create and maintain accurate customer records
• Assist the Program Manager with a variety of projects

If you are seeking variety and looking for an opportunity to make a difference in the day-to-day experience of others - we may have the position for you!




Minimum Qualifications:
High school diploma or GED, computer and data entry skills. Familiarity with Google platforms, spreadsheets, email and willingness to learn other proprietary programs unique to Notre Dame. Exceptional customer service skills that include the ability to remain calm in stressful situations.

Preferred Qualifications:

ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!

This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.

Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S221528. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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