IT Asset Management Specialist jobs in Montgomery, AL

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Desktop Support Specialist
  • Indigo IT
  • Montgomery, AL FULL_TIME
  • Desktop Support Specialist
    Montgomery, Alabama
    SUMMARY:
    Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers’ technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation’s Veterans. Recognized on the Inc. 5000 list of America’s fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today!
    The Desktop Support Specialist will provide support and maintenance within a federal agency’s desktop computing
    environment. This includes installing, diagnosing, and maintaining all desktop equipment, network printers, software
    applications and mobile devices to ensure optimal performance. Support will be performed in person (on-site users) or via telephone/remote control (off-site users).
    SPECIFIC KNOWLEDGE, SKILLS, & ABILITIES:
    • Ensure proper day-to-day operation of technology applications and equipment by identifying, researching, and resolving technical problems
    • Provide deskside assistance to resolve technology issues
    • Provide how-to knowledge transfer to users on computer-related issues within Agency and contractual boundaries
    • Perform equipment provisions, deprovisions, and moves, as well as other MAC-related tasks within contractual SLAs
    • Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge, and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff
    • Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex issues. Must know when to escalate issues not resolved at this level to management.
    • Utilize ServiceNow for issue and request tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention
    • Ensure all Incident tickets are resolved, and Service Requests completed, within documented service levels
    • Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problems
    • Assist in developing and documenting improvements to current processes, and creating/updating KAs and SOPs
    • Possess excellent presentation, and verbal and written communication skills
    • Provide technology refresh support as needed
    EDUCATION, EXPERIENCE, & CERTIFICATIONS:
    • US Citizenship and ability to obtain and maintain a federal public trust clearance required
    • Minimum 2 years’ recent experience providing in-person desktop support to end users in a corporate environment; troubleshooting and resolving all aspects of computer hardware and software
    • Minimum 2 years’ recent experience supporting Windows 10 and Microsoft Office Suite (Office 365), and using Active Directory in a domain environment
    • Dell hardware (laptop, desktop, tablet, 2-in-1), Apple iPhone and ServiceNow experience a plus
    • Experience supporting audio/video and video teleconferencing equipment a plus
    • CompTIA A Certification and/or Microsoft Certified Desktop Support Technician desired
    • This position requires the ability to move, carry, lift, push, and/or pull up to 45 pounds, as well as climb under/around cubicles, desks, and offices for cable management

    Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.
  • 21 Days Ago

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Asset protection specialist
  • Home Depot
  • Montgomery, AL FULL_TIME
  • Job Description Position Purpose : The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program comp...
  • 20 Days Ago

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Asset Protection Specialist
  • The Home Depot
  • Prattville, AL FULL_TIME
  • Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program complia...
  • 8 Days Ago

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Asset Protection Specialist
  • The Home Depot
  • Alexander, AL FULL_TIME
  • Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program complia...
  • 15 Days Ago

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Asset Protection Specialist
  • The Home Depot
  • Montgomery, AL FULL_TIME
  • Job DescriptionPosition Purpose:The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program complia...
  • 15 Days Ago

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Assistant the pointe
  • ASSET
  • Troy, AL FULL_TIME
  • Duties Responsibilities Property Leasing and Administration Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign lease Conducts all functions necessary ...
  • 1 Month Ago

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0 IT Asset Management Specialist jobs found in Montgomery, AL area

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Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Broadridge Financial Solutions
  • Montgomery, AL
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • Servpro - Restoration Personnel, Inc.
  • Montgomery, AL
  • Job Description Job Description Summary: The Restoration Operations Manager is responsible for a wide range of functions...
  • 3/28/2024 12:00:00 AM

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Structural Engineer
  • Planate Management Group
  • Montgomery, AL
  • Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, ...
  • 3/27/2024 12:00:00 AM

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Delivery Engineer (Sr Business Analyst) Remote
  • Broadridge Financial Solutions
  • Montgomery, AL
  • At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate...
  • 3/27/2024 12:00:00 AM

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Sales Executive Fiber Specialist R-10409 Montgomery, AL
  • AT&T
  • Montgomery, AL
  • Job Description: Joining our team comes with perks! The AT&T Fiber team is expanding their sales team and hiring fast! J...
  • 3/26/2024 12:00:00 AM

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20150 - System Administrator II
  • Hyundai Autoever America
  • Montgomery, AL
  • 20150 - System Admin II Job Summary: Provides technical leadership and is responsible for establishing the direction for...
  • 3/25/2024 12:00:00 AM

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Business Analyst, Advanced - 2127
  • Advanced Systems Design
  • Montgomery, AL
  • Advanced Systems Design is seeking a Business Analyst Advanced for our client located in Montgomery, AL. This position i...
  • 3/24/2024 12:00:00 AM

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Sr. Specialist - Sales - Bilingual in Korean/English
  • Mobis Alabama, LLC
  • Montgomery, AL
  • Job Description Job Description Position Title/Role: Sales Sr. Specialist – Customer Relations and Price Control (Biling...
  • 3/24/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Asset Management Specialist jobs
$51,239 to $65,717
Montgomery, Alabama area prices
were up 1.3% from a year ago

IT Asset Management Specialist
Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
September 03, 2022
Performs yearly audits of computing devices, presenting findings to IT leadership including proposing changes to policies and processes.
January 22, 2023
Assists procurement, financial, and legal departments in analyzing budgets, proposals, and vendor contracts for acquisition, monitoring, and compliance of hardware/software assets.
January 30, 2023
Communicate for Impact - Proactively communicate with all stakeholders throughout the life cycle of programs and projects.
May 13, 2023
Train and obtain job knowledge for support of future application processes.
May 14, 2023
Receive IT equipment deliveries and assure they contain the proper documentation.
May 16, 2023