IT Help Desk Technician jobs in Farmington, NM

GEM Technologies, Inc. (GEM) is seeking an IT Help Desk Tech to join our team at the Los Alamos National Laboratory in Los Alamos, NM, which provides integral mission support to the NNSA. To learn more about LANL, please go to: https://nnsa.energy.gov/aboutus/ourlocations/los-alamos-national-laboratory.
This position is full-time and will serve the Los Alamos National Laboratory in Los Alamos, NM.

Requirements:



• High School Diploma and 1 years of relevant experience.
• To be considered, you must be able to obtain and maintain a government issued clearance, if needed.
• Due to the nature of the work, a U.S. Citizenship is required.

Clearance Level Required:
Uncleared - Must be able to obtain and maintain a Clearance

Overview:

• Provides day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware.
• Installs, configures and troubleshoots desktop, or mobile systems, workstations, and network issues in a heterogeneous environment.
• Tests and evaluates commercial and Laboratory developed software for quality control and proper operation.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and non-technical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades.

Job Type: Full-time