IT Help Desk Technician jobs in Savannah, GA

Recently Added IT Help Desk Technician jobs

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Help Desk Specialist - Intermediate
  • AITC (Advanced IT Concepts)
  • Fort Stewart, GA FULL_TIME
  • Job Title: Help Desk Specialist - Intermediate
    Reports to: Help Desk Manager
    FLSA: Full Time Salary Exempt
    Primary Work Location: For Stewart, GA
    COMPANY OVERVIEW
    AITC is a fast-growing, proven Information Technology Company focused on Network and Systems Engineering and Integration, Professional Services, Medical Simulation, Test and Training Systems and End-To-End Product and Technology solutions. AITC provides expert support in Information Systems Design and Cyber Security, Strategic Planning, Program and Project Management, Security Risk Assessment, and Logistics for Federal Government and Public Sector markets.
    AITC is an ISO 9001:2015 certified company. All employees are required to be aware of our Quality Policy and must adhere to AITC's established ISO policies, standards, and procedures.
    POSITION OVERVIEW
    AITC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of email, directories, computer operating systems, desktop applications for all types of computer system, and applications developed or deployed.
    RESPONSIBILITIES / DUTIES
    * Serve as the first point of contact for troubleshooting hardware/software, on all types of computer systems and printer problems.
    * Assist computer users with hardware and software questions and problems, fielding telephone calls and email messages from customers seeking guidance on technical problems.
    * Assist customers through problem solving steps.
    * Assess and troubleshoot computer support problems.
    * Perform diagnostic testing on programs.
    * Find problems and determine and implement solutions.
    * Receive and respond to telephone calls and emails from users having problems using computer software and hardware.
    * Ask questions to ascertain from computer users the nature of problems.
    * Determine if problems are caused by hardware, such as modem, printer cables or telephone.
    * Talk with co-workers to research problems and find solutions.
    * Test software and hardware to evaluate ease of use.
    * Assist in developing procedures for finding and resolving problems with computer products and services.
    * Additional administrative duties as assigned.
    MINIMUM REQUIREMENTS
    * Requires 2-3 years of related experience.
    * High School Diploma or GED
    * ITIL Foundations within 6 months.
    * SECRET Clearance
    * Security CE
    * Must be a US citizen.
    * Able to work Overtime as required.
    * Must be available to travel as required
    PREFERRED SKILLS/KNOWLEDGE
    * Associate degree in a related field or Vocational School certification.
    * Knowledgeable in Army Network Enterprise Center operations
    * Experience with a DoD or Army IT environment
    * Microsoft Certified Desktop Support Technician (MCDST).
    * MCSA 2012 / 2016
    * BMC Remedy IT Service Management 18.05 and 18.08
    * Must be able to provide courteous, timely and professional treatment of all customers when a problem is reported through necessary troubleshooting, elevations, collaboration and resolution.
    * One of the following:
    o CND
    o GICSP
    PHYSICAL DEMANDS
    * Predominantly indoors in a normal office environment.
    * Must be able to sit, stand, walk, stoop, kneel and reach.
    * Must be able to speak, write, read, and understand English.
    * May require frequent computer use for several hours at a time.
    * Frequently work at a fast pace with unscheduled interruptions.
    * Must have visual acuity.
    * Must be able to lift up to 10 pounds.
    COMPENSATION
    Salary and benefits will be commensurate with experience, expertise, education, and potential. We offer our employees competitive compensation and a comprehensive benefits package.
    AITC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws and offers equal opportunity for VEVRAA Protected Veterans. AITC, will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.

     

  • 11 Days Ago
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A
Help Desk Specialist
  • Advanced IT Concepts (AITC)
  • Fort Stewart, GA FULL_TIME
  • Job Title: Help Desk Specialist Reports to: Help Desk Manager FLSA: Full Time Salary Exempt Primary Work Location: For Stewart, GA COMPANY OVERVIEW AITC is a fast-growing, proven Information Technolog...
  • 1 Month Ago
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A
Help Desk Specialist
  • AITC (Advanced IT Concepts)
  • Fort Stewart, GA FULL_TIME
  • Job Title: Help Desk Specialist Reports to: Help Desk Manager FLSA: Full Time Salary Exempt Primary Work Location: For Stewart, GA COMPANY OVERVIEW AITC is a fast-growing, proven Information Technolog...
  • 1 Month Ago
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S
IT Help Desk Associate
  • Sorting Tab
  • Ellabell, GA FULL_TIME
  • IT Help Desk Associate (2 Openings) * Location: Port Washington, Ny and Ellabell, GA – 1 opening in each location * Pay range: 50-55K * Required: Entry Level IT (IT Major or less than 2 years IT relat...
  • 19 Days Ago
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IT Help Desk I
  • Palmetto Technology Group, Inc.
  • Savannah, GA FULL_TIME
  • JOB SUMMARY: Responsible for initial triage and resolution of basic remote support requests. POSITION RESPONSIBILITIES: Technical: Follow detailed processes to deliver consistent results Provide basic...
  • 1 Month Ago
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Help Desk Analyst Tier I
  • Colonial Group, Inc.
  • Savannah, GA FULL_TIME
  • Colonial Group, Inc. is a multigenerational, family-owned parent company of a variety of subsidiaries. Our group offers a diverse portfolio of products and services, which combined with strategic infr...
  • 23 Days Ago
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0 IT Help Desk Technician jobs found in Savannah, GA area

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Medical Support
  • US Navy
  • Savannah, GA
  • About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep t...
  • 4/23/2024 12:00:00 AM
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Support Teacher
  • Primrose School of Godley Station
  • Pooler, GA
  • Job Description Job Description Build a brighter future for all children. Teaching is more than a job. It’s an opportuni...
  • 4/23/2024 12:00:00 AM
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Registered Nurse ICU Clinical Support Resource
  • Memorial Health University Medical Center
  • Savannah, GA
  • Description Introduction Memorial Health University Medical Center is committed to investing in the latest technology en...
  • 4/23/2024 12:00:00 AM
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Geographic Information Systems Analyst
  • The E Group.
  • Savannah, GA
  • Job Title: GIS Specialist Date Posted: 2/15/2024 Location: Savannah Job Type: Contract Full-Time Immediate 6-12 month po...
  • 4/22/2024 12:00:00 AM
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Ground Support Equipment Mechanic
  • Amentum
  • Beaufort, SC
  • Amentum is currently searching for Ground Support equipment mechanic to work in our MCAS Beaufort, SC Site. The Ground S...
  • 4/22/2024 12:00:00 AM
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Desktop Support Technician III
  • OnBrand24
  • Savannah, GA
  • POSITION OVERVIEW: IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and ...
  • 4/21/2024 12:00:00 AM
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Traveling Support Driver CDL A
  • Performance Foodservice
  • Savannah, GA
  • Company Description Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety...
  • 4/20/2024 12:00:00 AM
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Technical Support Representative
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS...
  • 4/20/2024 12:00:00 AM
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About Savannah, Georgia

Savannah (/səˈvænə/) is the oldest city in the U.S. state of Georgia and is the county seat of Chatham County. Established in 1733 on the Savannah River, the city of Savannah became the British colonial capital of the Province of Georgia and later the first state capital of Georgia. A strategic port city in the American Revolution and during the American Civil War, Savannah is today an industrial center and an important Atlantic seaport. It is Georgia's fifth-largest city, with a 2017 estimated population of 146,444. The Savannah metropolitan area, Georgia's third-largest, had an estimated pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Help Desk Technician jobs
$42,492 to $52,314
Savannah, Georgia area prices
were up 1.5% from a year ago
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What does an IT Help Desk Technician do?

IT Help Desk Technician in Clearwater, FL
Assist with network configurations, software support, server upgrades, data migrations, email needs, departmental moves and general network administration duties.
April 22, 2023
IT Help Desk Technician in Manchester, MO
Manage user accounts and email including password resets, adding/removing users, unlocking accounts, changing permissions.
March 23, 2023
IT Help Desk Technician in Moundridge, KS
Respond to, troubleshoot and resolve user problems and requests with computer equipment, peripherals, communication devices, connectivity and business software.
March 14, 2023