IT Help Desk Technician jobs in Shreveport, LA
Recently Added IT Help Desk Technician jobs
IT Help Desk Support Level 2 - MSP
- K2 Staffing, LLC
-
Shreveport, LA
FULL_TIME
-
SummaryOur client is a leading IT Solutions Company located in Shreveport, LA and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities- Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
- Deploying and managing Windows Servers and Active Directory
- Designing Local Area Networks
- Implementing and monitoring network security
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Telephone solutions
- Monitors alert systems and take appropriate action as per guidelines.
- Ability to use various messages in an event log to affect repairs.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
Qualifications & Requirements- Required to have worked in an MSP environment in the past to be considered.
- Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- 2-3 years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training experience is a plus
Ideal Qualifications (not required)- CompTIA Net and/or CompTIA Security
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. - 12 Days Ago
Help Desk Support
- HEARD MCELROY & VESTAL LLC
-
Shreveport, LA
FULL_TIME
- DescriptionJOB TITLE: Help Desk Support FLSA STATUS: Non-ExemptREPORTS TO: Help Desk Manager DEPARTMENT: Information TechnologySUMMARY: Performs high performing service delivery functions pertaining t...
- 4 Days Ago
Information Technology Help Desk
- Howard Memorial Hospital
-
Nashville, AR
FULL_TIME
- Howard Memorial Hospital is in need of an Informational Technology Technician. This role is responsible for providing field service and helpdesk support to Howard Memorial employees and physicians. Th...
- 2 Months Ago
IT Support Technician
- Holy Angels Residential Facility
-
Shreveport, LA
FULL_TIME
- Full Time, M-F, Day Shift Starting Rate: $14.00-$16.00 Job Summary: Holy Angels is in search of a entry level full time IT Support Technician. This is a hands on Hardware and Software Systems position...
- 8 Days Ago
IT Field Technician
- NetTech
-
Shreveport, LA
FULL_TIME
- Nettech, a New Charter Technologies Company, is looking for a qualified IT Field Technician join our exceptional team of professionals. Our success is attributed to quality solutions and outstanding c...
- 2 Days Ago
IT Support Technician
- Morris & Dickson
-
Shreveport, LA
FULL_TIME
- Morris & Dickson is a leading pharmaceutical distribution company providing services to healthcare systems and retail pharmacies across 27 states and ranking as one of the top four pharmaceutical whol...
- 15 Days Ago
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0 IT Help Desk Technician jobs found in Shreveport, LA area
Application System Analyst II - Hospital Billing
- Christus Health
-
Shreveport, LA
- Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
- 4/15/2024 12:00:00 AM
Overnight Support Team Member
- Whole Foods
-
Bossier City, LA
- Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
- 4/15/2024 12:00:00 AM
L2 - Support/Administrator/L2 Technical Support
- Diverse Lynx
-
Mansfield, LA
- Role Name: L2 - Support/Administrator/L2 Technical Support Location: Mansfield Texas ( onsite) Type: Fulltime Monitoring...
- 4/14/2024 12:00:00 AM
Medical Support
- US Navy
-
Shreveport, LA
- About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep t...
- 4/13/2024 12:00:00 AM
Help Desk Technician III
- General Dynamics Information Technology
-
Bossier City, LA
- At GDIT, people are our differentiator. As a Help Desk Technician III, you will help ensure today is safe and tomorrow i...
- 4/13/2024 12:00:00 AM
Help Desk Technician II
- General Dynamics Information Technology
-
Bossier City, LA
- At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is sm...
- 4/13/2024 12:00:00 AM
Operations Support Specialist I
- Pike Corporation
-
Shreveport, LA
- **Primary Location** : Louisiana-Shreveport ? Perform other duties as assigned by management. To perform this job succes...
- 4/12/2024 12:00:00 AM
Route Sales Support Driver
- Aramark Uniform
-
Shreveport, LA
- ** Route Sales Support Driver** **Job Category****:** In Unit-Service-Rte Suppt **Requisition Number****:** ROUTE12913 S...
- 4/12/2024 12:00:00 AM
About Shreveport, Louisiana
Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Help Desk Technician jobs
$41,674 to $51,307
Shreveport, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does an IT Help Desk Technician do?
IT Help Desk Technician in Clearwater, FL
Assist with network configurations, software support, server upgrades, data migrations, email needs, departmental moves and general network administration duties.
April 22, 2023
IT Help Desk Technician in Manchester, MO
Manage user accounts and email including password resets, adding/removing users, unlocking accounts, changing permissions.
March 23, 2023
IT Help Desk Technician in Moundridge, KS
Respond to, troubleshoot and resolve user problems and requests with computer equipment, peripherals, communication devices, connectivity and business software.
March 14, 2023