IT Help Desk Technician jobs in Wilmington, NC

Recently Added IT Help Desk Technician jobs

3
IT Support Analyst/Help Desk
  • 3 Reasons Consulting
  • Jacksonville, NC FULL_TIME
  • 3 Reasons Consulting, LLC is looking for an IT Support Analyst. The IT Support Analyst will be responsible for receiving, documenting, and processing IT support requests. Analyst will track IT support requests to completion, provide technical assistance to users to assess the issue, provide resolution, and forward triaged issue to next level support. The analyst will report for duties as scheduled for rotating 8-hour shifts and weekends.
    Desired Education and Qualifications:
    • Active Secret Security Clearance
    • Security CE certification
    • Windows 7 (or greater) Certification or completion within 90 days of hire
    • Minimum 2 years experience in providing help desk support of networks, web applications, software, and hardware in a Windows environment
    • Demonstrated knowledge and experience with Remedy
    • Must have the ability to interact and work with a diverse customer base
    • Must have the ability to communicate verbally in person and over the phone
    • Call Center experience in an Enterprise environment a plus
    • Active Directory experience a plus
    • Must have experience in three or more of the following areas:
      • 2 years' experience as a PC technician
      • 2 years' experience in Microsoft Operating Systems Windows 7 and Microsoft Office applications
      • 2 years' experience managing and supporting peripheral devices such as printers, scanners, video cards, and other plug and play devices
      • 2 years' experience of basic networking essentials, cabling, and wireless networks
      • 2 years' experience with remote access technologies (I.e., VMware, VPN)
      • 2 years' experience with security systems such as Anti-Virus, WSUS, Retina, and HBSS
      • 2 years' experience with remote support applications such as Dame Ware, Juniper, of SCCM
    Company Paid Standard Benefits:
    • Short/Long Term Disability
    • Basic Life Insurance
    • Direct Payroll Deposit
    • Leave Accrual
    • Holidays
    • 401(k) Match
    Employee/Company Shared Benefits:
    • Additional (Voluntary) Life Insurance
    • 401(k)
    • Medical Coverage
    • Dental Coverage
    • Vision Care Plan
    • Flexible Spending Account Plan
  • 11 Days Ago
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IT Help Desk/Customer Support
  • Coastal Carolina Health Care, PA
  • Bern, NC FULL_TIME
  • Contact Coastal Carolina Health Care, P.A. Physical Address: 1020 Medical Park Ave. New Bern, North Carolina 28562 Post Office Box: P.O. Box 12248 New Bern, NC 28561 T: 252-514-6685 | 252-514-2061 F: ...
  • 24 Days Ago
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Level 3 IT Project Technician
  • CW IT SUPPORT INC
  • WILMINGTON, NC FULL_TIME
  • IT Project TechnicianMUST BE WILLING TO RELOCATE TO WILMINGTON, NCLooking to join an incredible team of IT technicians in Eastern North Carolina that make a real impact by providing creative, resource...
  • 12 Days Ago
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D
Local Computer Technician
  • Digital Glitch IT Solutions
  • Leland, NC PART_TIME,CONTRACTOR
  • Responsibilities:- Provide technical support and troubleshooting for computer hardware, software, and network-related issues.- Install, configure, and maintain computer systems and peripherals.- Set u...
  • 24 Days Ago
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Tier 1 Support Technician
  • CW IT SUPPORT INC
  • WILMINGTON, NC FULL_TIME
  • Job DescriptionTier I IT Support Technician - Wilmington, NCLooking to join an incredible team of IT technicians in Eastern North Carolina that make a real impact by providing creative, resourceful so...
  • 1 Month Ago
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Level 2 Support Technician MSP
  • CW IT SUPPORT INC
  • WILMINGTON, NC FULL_TIME
  • Onsite and Remote IT Support TechnicianLooking to join an incredible team of IT technicians in North Carolina that make a real impact by providing creative, resourceful solutions to challenging proble...
  • 24 Days Ago
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0 IT Help Desk Technician jobs found in Wilmington, NC area

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Tech Support Technician (Copiers)
  • Copiers Plus
  • Wilmington, NC
  • Job Description Job Description Copiers Plus is immediately looking for a Field Service / Network Technician with growth...
  • 4/19/2024 12:00:00 AM
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C
IT Support Specialist (Copiers)
  • Copiers Plus
  • Wilmington, NC
  • Job Description Job Description Copiers Plus is immediately looking for a Field Service / Network Technician with growth...
  • 4/19/2024 12:00:00 AM
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Workstation Support Specialist
  • Brooksource
  • Wilmington, NC
  • Brooksource is searching for a Workstation Support Specialist for our Fortune 500 Energy partner located in Southport, N...
  • 4/19/2024 12:00:00 AM
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Overnight Support Team Member
  • Whole Foods
  • Wilmington, NC
  • Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
  • 4/19/2024 12:00:00 AM
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Overnight Support Team Member
  • Whole Foods
  • Leland, NC
  • Responsibilities Provides overnight support for assigned team to include receiving and preparing product and maintaining...
  • 4/19/2024 12:00:00 AM
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A
Direct Support Caregiver (IDD)
  • AssistedCare at Home
  • Wilmington, NC
  • Assistedcare at Home has openings working with our Intellectually or Developmentally Disabled (IDD) clients in the Wilmi...
  • 4/18/2024 12:00:00 AM
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Workstation Support Specialist
  • Brooksource
  • Wilmington, NC
  • Brooksource is searching for a Workstation Support Specialist for our Fortune 500 Energy partner located in Southport, N...
  • 4/17/2024 12:00:00 AM
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C
Tier 1 Support Technician
  • CW IT SUPPORT INC
  • Wilmington, NC
  • Job Description Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians in Ea...
  • 4/17/2024 12:00:00 AM
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About Wilmington, North Carolina

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Help Desk Technician jobs
$41,629 to $51,251
Wilmington, North Carolina area prices
were up 1.5% from a year ago
View detail

What does an IT Help Desk Technician do?

IT Help Desk Technician in Clearwater, FL
Assist with network configurations, software support, server upgrades, data migrations, email needs, departmental moves and general network administration duties.
April 22, 2023
IT Help Desk Technician in Manchester, MO
Manage user accounts and email including password resets, adding/removing users, unlocking accounts, changing permissions.
March 23, 2023
IT Help Desk Technician in Moundridge, KS
Respond to, troubleshoot and resolve user problems and requests with computer equipment, peripherals, communication devices, connectivity and business software.
March 14, 2023