IT Operations Analyst jobs in Charlotte, NC

I
Sr. Business Analyst
  • IT Ally
  • Concord, NC FULL_TIME
  • Apply on-line Now

    Position Description

    Position Summary

    The Business Analyst (BA) will partner with the business to help them improve their processes and systems. They conduct research and analysis to come up with solutions to business problems and help to introduce these systems to the relevant stakeholders and act as a communication bridge between IT and the business stakeholders.

    The BA will perform the task of understanding business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.


    Key responsibilities:

    ·Document existing business system processes and design optimized business processes, based on best-practices and available technology innovation.

    ·Design and implement integrations between systems, including workflow and other process engineering.

    ·Design comprehensive reporting, dashboard, and business intelligence service offerings.

    ·Develop and write user process manuals. Train and support end users in new procedures.

    ·Create and oversee QA test plans.

    ·Committed use of IT ticketing system, as needed.

    ·Ensures systems data results by conducting system audits of technologies and processes implemented or designed.

    ·Provides technical expertise and support during systems upgrades, installations, and conversions or data maintenance.

    ·Develops standard operating procedures and best practices, including providing written policies and guidance to IT staff and to end-users.

    ·Maintains a strong commitment to written documentation, including but not limited to process flow documentation, internal architecture documentation, system and user manuals, and documentation of modifications and upgrades (change control).

    ·Communicates regularly with management and all users of information services and systems.

    ·Supports the organization in its objective to follow all standards, policies, procedures, and confidentiality guidelines.

    ·Responsible for equipment replacement planning and day to day management of the company's third party IT managed services provider.


    Requirements:

    ·The ideal candidate for this role should have 7 years of experience in Information Technology or similar role, must have great verbal and written communicators, be a tactful diplomat, problem solver, thinker and analyzers – with the ability to engage with stakeholders to understand and respond to their needs in rapidly changing business environments.

    ·Progressive technology experience with at least 3 years of business analyst or ERP implementation consulting experience. Experience with Vista ERP, Salesforce CRM or related software platforms is preferred.

    ·Self-directed, prioritizes and balances workload according to business goals and requirements, complementing company-mandated projects with self-identified improvement projects as appropriate.

    ·Keeps apprised of technological advances, continually assessing its potential impact on or benefit to the company. Looks for opportunities to influence and help others to change or improve standards, policies, procedures, and work plans to enable high-performance.


    Education:

    ·A 4-year Bachelor’s degree in computer science, engineering, or equivalent education and experience, along with demonstrated analysis experience.

    ·7 years of relevant functional experience

    ·3 years of experience in a BA or similar role

    ·Project Management experience is preferred


    Location & Travel Requirements:

    Available for up to 25% travel within the assigned territory, as needed. This is an on-site position in Concord, NC. Options for remote work will be considered after six (6) months of outstanding performance, the candidate’s experience level, and subject to management approval.

    Type: Full-time

    Apply on-line Now

  • 4 Days Ago

I
Entry Level Quality Analyst (Training & Placement)
  • IT Excel
  • Charlotte, NC FULL_TIME
  • Company DescriptionWe are a E-Verified, IT consulting company that specializes in Business Analysis/Quality Assurance with over 300 employees working all over United States. We team up with the leadin...
  • 14 Days Ago

J
SAP SD Analyst
  • Jones Grove IT Recruiting
  • Charlotte, NC FULL_TIME
  • Job DetailsSAP SD AnalystPermanent PositionCharlotte, NC This is a great opportunity to join a long-standing company in Charlotte.In this role you will perform functional configuration of the SD modul...
  • Just Posted

A
QA Analyst (W2)
  • Ask IT consulting
  • Charlotte, NC FULL_TIME
  • Company DescriptionUS IT Solutions.Job Description( H4, GC EAD, GC, USC ) 5 years Automation development and implementation experience. · Analyzes business requirements, designs and writes technical s...
  • 13 Days Ago

E
IT Analyst
  • Eliassen Group
  • Charlotte, NC FULL_TIME
  • Job Details**Hybrid in Charlotte, NC.**Our utilities client is looking for an IT Analyst to join their team.Due to client requirement, applicants must be willing and able to work on a w2 basis. For ou...
  • 6 Days Ago

3
In Person Interview for Business Systems Analyst in Charlotte NC
  • 360 IT Professionals
  • Charlotte, NC FULL_TIME
  • Company Description360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing ...
  • 15 Days Ago

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0 IT Operations Analyst jobs found in Charlotte, NC area

T
Jr Operation Analyst
  • TalentBridge
  • Charlotte, NC
  • Are you ready to step into a dynamic role where every day presents new challenges and opportunities for growth? Our clie...
  • 3/28/2024 12:00:00 AM

F
Operations Analyst
  • Financial Independence Group, LLC
  • Cornelius, NC
  • WHO WE ARE: Financial Independence Group (FIG) is one of the nations largest Finance and Insurance Marketing Organizatio...
  • 3/28/2024 12:00:00 AM

C
Teacher, CTE Business Education (2023-2024 SY)
  • Charlotte-Mecklenburg Schools
  • Charlotte, NC
  • Instructional Grades 7-12 Job Number 4600292911 Start Date Open Date 01/29/2024 Closing Date 03/29/2024 Summary: Under g...
  • 3/28/2024 12:00:00 AM

W
Health Operations Data Analyst (NOT REMOTE)
  • Watts Healthcare Corporation
  • Charlotte, NC
  • With over 50 years of service, our goal is to improve the health of the community we serve by creating easier access to ...
  • 3/28/2024 12:00:00 AM

S
Business Data Analyst
  • Synergistic Systems Inc
  • Charlotte, NC
  • Job Description Job Description Our client, a Fortune 1000 financial services company is looking for Business Data Analy...
  • 3/26/2024 12:00:00 AM

P
Channel Operations Analyst, Sales Platform
  • Palmetto
  • Charlotte, NC
  • Channel Operations Analyst, Sales Platforms Company Description Recognized by Forbes as one of the fastest-growing priva...
  • 3/25/2024 12:00:00 AM

P
Channel Operations Analyst, Sales Platform
  • Palmetto
  • Charlotte, NC
  • Channel Operations Analyst, Sales Platforms Company Description Recognized by Forbes as one of the fastest-growing priva...
  • 3/25/2024 12:00:00 AM

P
Senior Data Analyst, Sales
  • Palmetto
  • Charlotte, NC
  • About the job Company Description Recognized by Forbes as one of the fastest-growing private companies in the United Sta...
  • 3/24/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Operations Analyst jobs
$64,281 to $86,814
Charlotte, North Carolina area prices
were up 1.5% from a year ago

IT Operations Analyst in Arlington, VA
Manages all hardware assets including desktop workstations, laptop systems, VoIP devices, and multi-function printers.
November 19, 2022
Follows standardized procedures for new-hire setup/onboarding and offboarding processes.
January 15, 2023
Develops training documentation of relevant IT processes to be performed by end-users.
March 05, 2023
IT Operations Analyst in Glen Mills, PA
Prepare draft presentations for management meetings.
January 25, 2023
IT Operations Analyst in Oak Creek, WI
Document recurring issues and corresponding resolution to continue to build the IT support knowledge base in an effort to facilitate higher resolution rates for incoming tickets.
April 10, 2023
Provide administration of the ITSM software and evaluate at least quarterly where changes are required to ensure continuity between TMLC IT process and system configuration.
May 16, 2023