IT Operations Analyst jobs in High Point, NC

The position is responsible for interfacing with the business unit to review requirements, lead JAD sessions, schedule meetings, prepare test plans, and create System requirement documents for use by system analyst to produce detail design documents.

For applications supported by DHS Office of Information Technology (OIT), the Business Analyst current focus and the workload includes but not limited to:

Creating and maintaining the strategic partnership between Business needs and Technology delivery in OIT

Developing business requirements and related business rules based on needs of various Divisions and supported Agencies

Working closely with the business users and Applications Leads in the definition, testing, training, implementation, and support of these applications as it relates to OIT

Identifying requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis.

Soliciting requirements through interviews, workshops, and/or existing systems documentation or procedures.

Participate in daily stand-up meetings with both OIT and Business Partners to facilitate the understanding, clarification, and implementation of requirements

Meets with project team(s) regularly to review project deliverables and deadlines.

Provides single point of contact for assigned projects

Qualifications:

Bachelor's degree in a related field from an accredited college or university.

Highly Desired Skills:

Project Manager Professional (PMP) Certification preferred.

Skill Matrix

• Bachelor's Degree in Business Administration or related field Required 4 Years
• Experience as an IT Business Analyst Required 5 Years
• Creating and maintaining the strategic partnership between Business needs and Technology delivery in OIT
• Required 5 Years
• Developing business requirements and related business rules based on needs of various Divisions and supported Agencies Required 5 Years
• Working closely with the business users and Applications Leads in the definition, testing, training, implementation, and support of these applications Required 5 Years
• Identifying requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysi Required 5 Years
• Soliciting requirements through interviews, workshops, and/or existing systems documentation or procedures. Required 5 Years
• Participate in daily stand-up meetings with both OIT and Business Partners to facilitate the understanding, clarification, and implementation of requi Required 5 Years
• Meets with project team(s) regularly to review project deliverables and deadlines Required 5 Years
• Provides single point of contact for assigned projects Required 5 Years
• Project Manager Professional (PMP) Certification preferred. Highly desired 3 Years