IT Operations Analyst jobs in Idaho Falls, ID

Company Profile

** We are currently offering remote work options for individuals based in Idaho or Utah **

This high impact position will play a critical role with global innovation and expansion of our IT platforms and services for our global customer base. As one of N. America's largest ecommerce companies we are constantly striving to delight our customers with world-class shopping experience. If you are looking for a high-impact and visible role with global reach - keep reading!

Business Analyst II

Overview

A Business Analyst II helps implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners.

Roles & Responsibilities

• Provide analysis for new features or functions and bugs for IT products
• Elicit requirements from business units
• Work with the Product owners and Technical teams to develop solutions to solve business problems
• Author requirement specification documents that provide detailed and clear direction for development, operations, and quality assurance teams to follow
• Simplify and communicate business requirements to all levels of the organization
• Define, implement, evaluate, and refine product training materials
• Provide expert-level support for IT Products

Knowledge & Skills

Basic Qualifications

• Good verbal and written communication skills
• Strong organizational skills and detail-oriented
• Ability to work collaboratively across business units and teams around the world (Some foreign travel required)
• Ability to prioritize and organize workload
• 4-8 years of professional experience
• Pursuing or completed a BS, or equivalent professional experience

Preferred Qualifications

• Experience in Project Management
• Foreign Language skills

Just as important as your experience and skills will be the following characteristics and competencies:

• A collaborative approach and willingness to engage in an environment of active idea sharing
• Sharp organizational skills and the ability to multi-task in a fast paced environment
• The ability to produce consistent quality under deadline pressure while paying careful attention to detail
• Self-motivation and a strong sense of ownership and accountability
• Ability to handle confidential information