IT Operations Analyst jobs in Rhode Island
Recently Added IT Operations Analyst jobs
Senior Business Analyst, Customer Solutions - Recordkeeping and Operations
- Fidelity Investments Institutional Operations Company LLC
-
, RI
FULL_TIME
- Job Description: The Role Are you interested in serving the needs of millions of customers at Fidelity's Workplace Investing, by building the best-in-class product experience that helps them in financial planning, investing, and retirement solutions? As a Senior Business Analyst in Fidelity’s Workplace Investing Customer Solutions Chapter Team Denali, Recordkeeping and Operations Product area, you will be a member of an Agile squad responsible for crafting an end-to-end regulatory service for our clients on a new cloud-based, distributed platform using the latest technologies. Day to day, you will work closely with a team of cross functional and dedicated squad members (product, technology, legal, and business operations partners) responsible for delivering specific business goals. In this role, you will work with your squad to provide effective product partnership through communication, risk mitigation, quality assurance, effective delivery and build strong working relationships across the organization. As a Senior Business Analyst, you must be a highly motivated self-starter with a sense of ownership, attention to detail, and be an effective liaison between stakeholders and your team. The Expertise and Skills You Bring Identify and document business requirements, current and future states, and provide constructive feedback for future process improvements. Define user scenarios, align to business requirements, epics, stories and test scenarios. Experience with workflow design, data analysis, data visualization, and impact analysis. Familiarity with workflow design tools such as Visio. Familiar with the Agile methodology concept and experience in agile tools such as Jira, Confluence, Miro or similar Agile backlog management tools (training is available) Define epics, user stories, acceptance criteria, facilitate story refinement sessions, and demo sprint deliverables. Lead the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and Retrospectives. Define and document test scenarios with supporting data, plan test execution. Perform end to end Business Acceptance Testing and ensure the traceability of test cases. Monitor daily service processing to define anomalies, research root cause, and recommend resolution. You take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner. Strong written and verbal communication skills, including the ability to summarize and interpret information to influence key stakeholders such as Subject Matter Experts, and Business Partners. Manage dependencies across teams and work on multiple projects simultaneously. Proven leadership by mentoring peers and showcase critical thinking by managing conflicts within teams. 5-7 years transferable experience. Bachelor’s degree preferred. The Team WI Customer Solutions provides the WI Agile organization with business analysts and consultants. The Customer Solutions team is responsible for helping the business achieve results. Our role is to turn business objectives into useful plans and solutions that deliver outstanding customer value. Certifications: Category: Product Management Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy
- 12 Days Ago
Helpdesk Analyst
- Harvard Partners, LLP, Trusted Advisors to IT
-
Riverside, RI
CONTRACTOR
- The Helpdesk Analyst will provide Tier I and II level of internal support both in the office and remote via phone and email communication. Responsibilities :Assist new colleague\contractors with initi...
- 22 Days Ago
Data Project Analyst
- Harvard Partners, LLP, Trusted Advisors to IT
-
Providence, RI
CONTRACTOR
- As the Data/Project Analyst, you will use your strong expertise in MS Excel and data analytics to interpret, summarize, and organize data (VLookups, Pivot tables, complex macro formulas) to communicat...
- 23 Days Ago
IT Applications Analyst
- Proterial Cable America
-
Ashaway, RI
FULL_TIME
- As part of our recruiting process, all applicants will be required to take the Predictive Index assessment. This will take 3-5 Minutes. Please open the following link in a separate tab: https://assess...
- 1 Month Ago
IT Business Analyst
- Intone Networks
-
Providence, RI
FULL_TIME
- Responsibilities: Elicits requirements from business and technical stakeholders, documents and validates captured requirements through a formal statement of work Collaborates with necessary business a...
- 1 Month Ago
Business Analyst, Customer Solutions - Participant Data Share APIs
- Fidelity Investments Institutional Operations Company LLC
-
, RI
FULL_TIME
- Job Description: The Role Are you interested in serving the needs of millions of customers at Fidelity's Workplace Investing, by building the best-in-class digital experience that helps them in financ...
- 18 Days Ago
IT Operations Analyst jobs at Popular Companies
About Rhode Island
Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Operations Analyst jobs
$68,853 to $92,982
Most Popular Cities in Rhode Island for IT Operations Analyst Jobs
What does an IT Operations Analyst do?
IT Operations Analyst
Participate in technical research and development to enable continuing innovation within the IT infrastructure.
December 18, 2022
IT Operations Analyst in Pittsburgh, PA
Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user.
March 24, 2023
Lead and participate in efforts to implement application updates to include upgrades, patches, and new releases.
January 11, 2023
Monitor integrations with internal and external sources for accuracy.
January 02, 2023
IT Operations Analyst in Oak Creek, WI
Provide administration of the ITSM software and evaluate at least quarterly where changes are required to ensure continuity between TMLC IT process and system configuration.
May 16, 2023
Document recurring issues and corresponding resolution to continue to build the IT support knowledge base in an effort to facilitate higher resolution rates for incoming tickets.
April 10, 2023