IT Operations Supervisor jobs in the United States

The IT Operations Supervisor ensures proper functioning of the organization's information systems and makes upgrades as necessary. Supervises employees of the information technology department in accordance with organizational policies and goals. Being an IT Operations Supervisor keeps computer equipment, hardware, and software updated to meet organizational needs. Helps business operations groups utilize information systems to improve their efficiency. In addition, IT Operations Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The IT Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as an IT Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)