The IT Operations Supervisor II implements internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Being an IT Operations Supervisor II develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and coordinates and schedules IT initiatives. Analyzes business needs and recommends IT hardware and software products to support internal business processes. In addition, IT Operations Supervisor II monitors information systems to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Installs and configures an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Implements basic security measures to protect systems and data and develops backup strategies and recovery plans. Collaborates with business groups to help utilize information systems to improve operational efficiency. Requires a bachelor's degree. Typically reports to a manager. The IT Operations Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an IT Operations Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Imperial is seeking an IT Operations Manager to oversee key aspects of our technology infrastructure, including server management, data security, network security, privacy management, and help desk requests. You will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring a secure and efficient environment for our team. This role offers the opportunity to grow within our IT department and gain valuable experience in a fast-paced environment
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Our Mission: We create consumer products that enrich and embellish people’s lives. Our responsiveness, continuous improvement, and empowerment of all team members are the pillars of our success.
Imperial is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.
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