IT Quality Assurance Manager jobs in Athens, GA

IT Quality Assurance Analyst

Location: Atlanta or Birmingham

Department Name: Technology Organization, PD & Customer Technology, Customer Engagement

DESCRIPTION

The Technology Organization’s Customer Engagement portfolio is seeking a Quality Assurance (QA) Analyst. The QA Analyst is responsible for creating and assisting in the development and execution of manual, automated, and exploratory tests for customer facing websites and middleware applications, using proven testing methodologies. This role will also focus on testing automation as a SME for Tricentis Tosca (both AS1 & AS2 certifications are required for this role). The candidate will actively participate in multiple projects and work closely with development teams in an agile environment. The candidate will be required to review functional requirements to assess the impact on the software applications, formulate test cases, and will assist the agile teams with backlog grooming and capturing acceptance criteria. The QA Analyst tasks include logging, tracking, troubleshooting and escalation of issues identified during testing cycles. Additional responsibilities include maintaining testing evidence for each test as proof of validation, evaluate testing effectiveness, and provide improvement feedback for testing processes.

This is a HYBRID position: Candidates must reside within commuting distance of the designated office in Atlanta or Birmingham. In person office presence is required as requested and/or on a regular basis.

JOB REQUIREMENTS

Education

• BS/BA preferred, with preference given to Computer Science, Management Information Systems, Engineering or other technology related field.

Experience

• 2 years experience testing web applications & APIs, including performance testing

• 2 years experience with testing automation

• Experience with automated regression testing, performance testing, and an application quality management solution

• Experience writing database queries

• Experience with performance testing automation tools such as Neoload, highly preferred

• Structured Software Testing Experience

Knowledge/Skills/Attributes

• Candidate must possess current Tricentis Tosca Fundamentals − Automating web application testing (AS1 - Formerly called Automation Specialist Level 1) & Tricentis Tosca Fundamentals − Optimizing test automation with centralized test data (AS2 – Formerly called Automation Specialist Level 2) certifications.

• Strong analysis skills with ability to identify and document test plans, defects, and results

• Meticulous attention to detail

• Excellent root cause analysis skills & problem-solving skills

• Acts with initiative, speed, and decisiveness

• Effectively organizes tasks, manages multiple priorities/details, and meets tight deadlines

• Learns quickly

• Strong oral and written communication skills

• Builds productive relationships with a focus on cooperation & teamwork

• Communicate effectively and timely with customers, management, and team members

• Display ability to work independently of direct supervision

• Understanding of SDLC and Agile processes

• Build effective relationships with peers, management, and customers

• Be a student of the business, taking care to understand the challenges & goals of our company

• Exhibit Our Values

JOB RESPONSIBILITIES

• Subject Matter Expert for testing automation within the team.

• QA lead for scrum team responsible for major API & customer facing web applications

• Understand project scope and requirements to ensure appropriate testing coverage

• Providing estimates through agile methodologies for thorough application testing

• Facilitate and coordinate effective communication within an assigned delivery team as well as other teams within the organization

• Contribute to end-to-end product testing strategy, focusing on the customer experience.

• Performing manual system testing and user acceptance testing for applications

• Ensuring required documentation, test plan and test result documentation for projects and initiatives is developed

• Coordinate and support automated regression, performance, and load testing with internal technology groups

• Providing final signoff/authorization to move solutions to production

Other Requirements

• Occasional night and weekend work may be necessary

• Occasional travel may be necessary

Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 4197

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services