IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Quality Assurance specialist assures that Medicaid billing is in compliance. He/she will adhere to OPWDD regulations and agency policies and will providedata analysis relative to quality assurance andimprovement outcomes. They will train and support teams in the areas of habilitationplanning and other tasks related to the effective delivery ofservices and supports. They are responsible for assuring knowledge regardingfindings, themes and process improvements across the department or program. If Qualified serves as an Agency QIDP
Some Responsibilities are as follows:
Over sees reconciliation of errors or omission prior to submitting claims for payments
Assures that standards and timelines are met in all service related documents
Receives notices of reportable incidents; Works to secure a site of an alleged incident, including immediate situation controls and immediate safeguards.
Conducts investigations, writes comprehensive reports
Education/Experience Required:
Bachelors Degree with 2 years experience or Associates Degree with Five Years experience in Human Service. Computer Skill are required. Must have a valid New York State Driver’s license and good driving record.
Type: Full-time
Job Type: Full-time
Pay: $19.50 - $19.75 per hour
Benefits:
Schedule:
Experience:
Shift availability:
Work Location: In person
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