IT Quality Assurance Process Consultant develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards. Advises function leaders on best practices for the deployment of QA methodologies and processes. Being an IT Quality Assurance Process Consultant designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Additionally, IT Quality Assurance Process Consultant trains staff on quality concepts, objectives, tools, and processes. Requires a bachelor's degree. And typically reports to a director or head of a department. The IT Quality Assurance Process Consultant works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. To be an IT Quality Assurance Process Consultant typically requires 10+ years of related experience. (Copyright 2024 Salary.com)
Description:
This position is for a Consultant with a strength in process development, mapping and improvement for business and IT organizations. The Consultant will work with diverse clients ranging from small and medium size enterprises to Fortune 100 firms. Working in a team environment with internal and Client stakeholders, the consultant will develop, analyze, and optimize clients’ processes. This involves coordinating process development activities within a client's organization, working with stakeholders to understand and map their business processes, and leading change management efforts during implementation.
To ensure Clients realize the value of these improvement efforts, you will work with Client leadership stakeholders to identify business needs, UML (Unified Modeling Language) modeling and requirements gathering, develop focused solutions, and realize those solutions by implementing effective business processes and ultimately measure success and guide leadership decision making using key performance indicators (KPIs), metrics and process performance analytics.
Engagements are usually longer in duration, which allows for the consultant to oversee the implementation of his/her process improvement recommendations.
Responsibilities:
The Consultant will perform the following job responsibilities in addition to others as required for each project:
General Consultant Qualifications:
Qualified candidates for Consultant Level positions will have the following qualifications:
Process Improvement Qualifications:
In addition to the general qualifications required for a Consultant level position, it is desirable, although not essential, that the Consultant has one or more of the following Subject Matter Area Qualifications:
System Improvement Qualifications:
In addition to the general qualifications required for a Consultant level position, it is essential, that the Consultant has UML modeling experience including:
It is desirable, although not essential, that the Consultant has previous experience with one or more of the following Enterprise Systems:
Travel Requirements:
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