IT Support Supervisor jobs in the United States

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IT Business Analyst
  • Facilities Supervisor 14 - Downtown Lansing
  • Lansing, MI FULL_TIME
  • Salary
    $32.48 - $46.69 Hourly
    Location
    Lansing, MI
    Job Type
    Permanent Full Time
    Remote Employment
    Flexible/Hybrid
    Job Number
    0801-24-21-212AM
    Department
    Technology, Management and Budget
    Opening Date
    11/22/2024
    Closing Date
    12/8/2024 11:59 PM Eastern
    Bargaining Unit
    NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

    Job Description

    The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with Agency Services area of DTMB.

    This position will serve as a senior level business analyst supporting the Michigan Department of Health and Human Services (MDHHS). This position will support Behavioral Health and Developmental Disabilities Administration, Environment Health, and State Hospitals. This position will serve as a technical consultant to MDHHS clients to develop solutions for streamlining critical business processes according to MDHHS’ strategic plan. This position is integral to developing and maintaining MDHHS’ automated processes, streamlining critical business processes, data integrity, and securing MDHHS systems. Position performs as an information technology professional participating in a variety of analytical assignments that provide for the enhancement, integration, maintenance, and implementation information systems.

    This position will be responsible for leading application development responsibilities during all phases of the software development lifecycle. This position will be responsible for checking the work of project team members, including state employees and contractors, and providing guidance and mentoring to less senior business analysts.

    If you are a self-motivated person who wants a challenge and to work in a high paced environment, we are really interested in hearing from you.

    The state of Michigan offers a competitive work experience that includes a tuition reduction program at several key higher education institutes to help meet your educational and career goals. We offer health, life, dental vision, and disability insurances. Our employees enjoy paid maternity leave, up to 9% match with 401(k), flexible spending accounts, excellent vacation and sick time policies, 14 holidays, and the ability to achieve work-life balance. Apply today to join the state of Michigan employee family!

    SIGNING BONUS:
    This position may be eligible for a sign-on bonus up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees.

    Classifications for the $2,500 bonus are:
    Information Technology Infrastructure Analyst
    Information Technology Programmer/Analyst
    Information Technology Project Coordinator
    Information Technology Project Manager
    Information Technology Specialist

    ITPA 12 - Position Description
    DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.


    Position Location/Remote Office:
    The office location is Lansing, MI. The State of Michigan is not able to offer employment to out of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week.


    Required Education and Experience

    Education

    Information Technology Programmer/Analyst 12
    Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.

    Experience

    Information Technology Programmer/Analyst 12
    Two years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11.

    Alternate Education and Experience

    Information Technology Programmer/Analyst 12
    Possession of an associate's degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.

    OR

    Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement.

    Additional Requirements and Information

    To be considered for this position you must:


    • Apply for this position online via NEOGOV;
    • Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
    • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
    • Attach a cover letter.
    • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.


    Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

    The Office of Career Services offers current State Employees and interested applicants access to the job application process and a variety of career planning resources.

    In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States.

    Certain positions may require certification in specific information technology programs.

    Accommodations


    State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
    More details on benefits for our new hires are below:

    Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

    Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

    Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

    Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

    Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

    Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

    Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

    Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

    Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

    Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Information to help determine if you could qualify is available from the U.S. Department of Education.

    Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

    Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

    Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

    Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

    Updated: 2/28/24

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Income Estimation for IT Support Supervisor jobs
$75,062 to $103,564

Career Path for IT Support Supervisor