IT Systems Analyst jobs in Fort Myers, FL

Title : Collections analyst

Contract duration : 7 months

Job location : Fort Myers, FL 33912

Schedule 8am -5pm EST with 1 hr lunch

Training ( approximately 1 week) will be Local at 6800 Shoppes at Plantation Drive FL, later Remote.

HM is looking for some with experience in Collection with direct contact with clients.

Bilingual (French or Spanish) is an asset

Must have excellent communication skills (written and verbal) and Strong organizational skills

The Role :

• As a Collections Analyst, you will be responsible for ensuring clients are receiving their invoices and remitting payments in accordance with specified terms.
• You will interact with clients as needed and work to continuously improve our collections process.
• The hours for this position are 8 a.m. to 5 p.m. Monday through Friday.

Performance Objectives :

Excellence :

• Analyze / monitor client A / R account balances for past due
• Make client contacts as per collections strategy (e.g. telephone calls, e-mails, follow-ups)
• Utilize collections tools to manage contacts
• Escalate collection issues to the business as needed

Financial :

• Collect payment on past due invoices
• Reduce Bad Debt Reserve

The Requirements :

• 2 years' experience in business-to-business collections or 2 years education in business or accounting
• Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool)
• Experience in a shared services / internal service delivery role desirable
• Professional Services (e.g. consulting, auditing, project-based) industry experience
• Skilled in customer service interactions
• Excellent verbal and written communication skills
• Being adaptable to learn new processes, concepts, and skills
• Good data entry skills
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
• Demonstrate high degree of interpersonal, coaching, facilitation and negotiating skills
• Ability to multi-task
• Ability to work in a team and independently
• Understanding of accounting processes
• Ability to be flexible with position duties and scope of work
• Proficiency in MS Word, and MS Excel
• Associates degree in Accounting, Finance or related field is a plus

If you're interested, Please contact below,

Jani. S Team Lead Recruitment

Sunrise Systems Inc.

Desk : 732-837-0402

Email : jani.s@sunrisesys.com URL : www.sunrisesys.com

Last updated : 2024-02-27