IT Vendor Management Analyst jobs in Asheville, NC

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Your Role At Baxter

Provide moderate support, with general supervision, in one or more of the following technical areas: desktop, telecom, networks, servers, messaging, LAN, security, and programming. This includes monitoring, testing, and deploying these environments as well as supporting end users. Develop understanding of the computer programming process in both development and maintenance situations and assume an increasingly active role in the area of computer systems design. Support user client inquiries and problems and address operational and program discrepancies.

What You'll Be Doing

Own assigned tasks, resolve routine problems. Requires general direction, provides no direction to others and has some knowledge of operating environments.

• Provide support for technical area of expertise
• Provide 24 hour on call support as required
• Participate on project teams as needed
• Proactively monitor call queues and prioritize daily activities
• Provide routine support on hardware and software problems
• Provide support for technical area of support
• Install, test, and maintain software and hardware components
• Document system/environment changes
• Develop and maintain written documentation for all system tasks including validation documentation if required
• Monitor system activities

What You'll Bring

• 1 years of relevant technical experience
• Ability to work on projects, adhere to timelines, and communicate regular updates
• Ability to work effectively on cross-functional teams
• Ability to work independently, under general supervision and apply good problem-solving techniques
• Knowledge of Hardware, internals, peripherals, and software on platforms supported
• Familiarity with validated or quality systems
• Strong customer facing, interpersonal, and communication skills
• Bachelor’s degree in computer related field preferred
• Technical certifications preferred
• SQL knowledge a plus

Work Environment

• In a Class II Controlled Environment which includes the following dress/gowning requirements: safety glasses or goggles, ear plugs, hairnet, beard cover, gown, shoe covers and gloves (additional PPE required when cleaning)
• Must have the ability to analyze data and possess strong decision making skills
• Intermittent exposure to elevated levels of noise
• Involves working around moving equipment parts and machinery occasionally

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $52,800 to $132,000. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

#LI-JE1

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.