IT Vendor Management Analyst is responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Being an IT Vendor Management Analyst monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Additionally, IT Vendor Management Analyst proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. The IT Vendor Management Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an IT Vendor Management Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
This position will serve as a Business Analyst for the Alabama Department of Public Health Information Technology Department. It will work closely with the development team and business unit to define business requirements for new and existing systems. This position will document system requirements, interoperability between communicating systems, and group feedback, as well as research issues and perform system testing and document testing results. This position will also identify and document system weaknesses, barriers to modernizing systems, and the impact modernization will have on providing excellent public services, data collection, and quality activities. A solid work history as well as proven experience documenting system requirements, conducting system testing, documenting and researching system issues, and working both independently and as a valued team member are required.
Typically has 3 to 5 years of relevant technical or business work experience. Proficient with MS Office (including Word, Excel, and PowerPoint). Ability to work with Subject Matter Experts to understand application requirements.
Works with business partners within one business function to align technology solutions with business strategies. Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business. Supports several moderately complex business processes. Works on multiple projects as a project team member.
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0 IT Vendor Management Analyst jobs found in Montgomery, AL area