IT Vendor Relationship Director jobs in Springfield, MA
IT Vendor Relationship Director designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Director administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Director works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. The IT Vendor Relationship Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an IT Vendor Relationship Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added IT Vendor Relationship Director jobs
- FIT Staffing
-
Springfield, MA
FULL_TIME
-
Our client, a large non-profit mental health and human services organization in Western Massachusetts, is seeking a full-time Business/IT Relationship Manager who will report to the CIO and will ensure that IT delivers projects that match operational expectations, works to ensure excellent relationships are built, aids in communication, workflow evaluation and that items are being delivered on time / to specification.
The Business/IT Relationship Manager analyses requests, translating business needs into technical terms. They develop business cases, understands the value, and communicates cost benefit analysis. They also assist in project sponsorship to build solid business cases. This role also helps build a prioritized roadmap and generates a delivery calendar.
- During the build phase, demo and collect feedback.
- Map requirements to match the original goals.
- Measures satisfaction and use metrics.
- Measure version fallout, root causes and plan warranty remediation.
- Readout to management on project’s success.
- Sponsors phase 2 to achieve satisfaction.
- Advocates workflow efficiency and workflow streamlining.
- Review business requests and provide analysis on potential different solutions.
- Implement “Preventative measures” – like dashboards / Checklists ensuring regulatory compliance.
- Helps to establish metrics, and KPIs.
- Review operations business needs and requirements to ensure that the end user gets maximum satisfaction from IT’s project.
- Observes current workflow issues to assist in ideation of future projects.
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
- Work with internal departments to ensure software delivery meets clients’ expectations.
Qualifications
- Bachelor’s degree in IT or Related fields.
- 5 years of experience as a PM, BA or Scrum Master with certification/s.
- Ability to build a project roadmap.
- Understands requirements matrix.
- Can generate a CBA.
- Excellent negotiation skills.
- Good communication skills.
- Healthcare / HIPPA knowledge
#IND123
- 24 Days Ago
- Suzor IT
-
Greenfield, MA
FULL_TIME
- About Suzor IT: Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help th...
- 22 Days Ago
- City of Chicopee
-
Chicopee, MA
PART_TIME
- Position Title: Part TimeTelevision Production Director Department: Information Technology [M.I.S.] – Chicopee TV Employment Status: Non – Exempt; Part – Time Salary: Chapter 7 Ordinance [Non – Union]...
- 16 Days Ago
- Suzor IT
-
Greenfield, MA
FULL_TIME
- We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers an...
- 20 Days Ago
- Suzor IT
-
Greenfield, MA
FULL_TIME
- About Suzor IT: Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help th...
- 22 Days Ago
- Suzor IT
-
Greenfield, MA
FULL_TIME
- We are looking for a new executive assistant to support our executive team. You will manage mostly business related tasks for the team such as creating reports, organizing travel and accommodation, ta...
- 22 Days Ago
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0 IT Vendor Relationship Director jobs found in Springfield, MA area
- Benchmark Senior Living
-
Springfield, MA
- Job Description Join, stay, and grow with Benchmark. Connect with your calling. We at the Atrium at Cardinal Drive, a Be...
- 4/19/2024 12:00:00 AM
- Springfield Technical Community College
-
Springfield, MA
- Job Description: The offices of Student Financial Services and Admissions (Enrollment Services) are currently seeking a ...
- 4/19/2024 12:00:00 AM
- Community Legal Aid & Affiliate
-
Springfield, MA
- Community Legal Aid (CLA), the free civil legal aid organization serving the low-income and elderly residents of central...
- 4/18/2024 12:00:00 AM
- Community Legal Aid & Affiliate
-
Springfield, MA
- Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income a...
- 4/18/2024 12:00:00 AM
- Baystate Health
-
Springfield, MA
- Req#: R29775 Category(s): Human Resources, Team Member Engagement Full Time / Part Time: Full-Time Shift: First Baystate...
- 4/18/2024 12:00:00 AM
- Springfield Technical Community College
-
Springfield, MA
- Job Description: The Instructional Coordinator will work part of the time as an Adult Education instructor and part of t...
- 4/18/2024 12:00:00 AM
- Northwestern Mutual
-
Springfield, MA
- Overview: As business owners, Financial Representatives at Northwestern Mutual help their clients live more and worry le...
- 4/16/2024 12:00:00 AM
- Capital One
-
Springfield, MA
- 314 Main Street (21020), United States of America, Cambridge, Massachusetts Director, Software Engineering (Risk Tech) I...
- 4/15/2024 12:00:00 AM
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