IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Basic understanding of PI architecture, design, development, monitoring and troubleshooting.
Knowledge of various adapters (SOAP, REST, JDBC, SFTP, etc.) used in CPI and PO.
Connectivity: File/JDBC/JMS/IDOC/RFC/PROXY/HTTP/SOAP/REST/ODATA adapters. B2B/EDIFACT/X12 standards and connectivity
Graphical/UDF/Java/XSLT ALE/IDOC/BAPI/RFC for SAP Integration
Technical experience on at least one implementation project, Familiarity with integration patterns and best practices.
Good understanding of the Functional Processes.
Experience of writing technical specification document.
Experience in developing custom ABAP programs, function modules, enhancements, and BAdIs to meet business requirements.
Understanding of SAP IDoc, RFC, BAPI, and other SAP interfaces for integration purposes.
Experience with SAP Integration Suite, which includes SAP CPI, API Management, Open Connectors, and Integration Advisor.
Ability to troubleshoot integration issues and perform root cause analysis.
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