IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
- 5 years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor's degree
- Experience with financial analysis and P&L ownership
- 3 years of with Excel experience
The Amazon.ca Softlines team is seeking a self-driven Vendor Manager candidate to support our Vendor Management team and our vendor partners. Vendor Managers work directly with vendors to improve value, selection and convenience across their business. They play a critical role in managing strategic and established brands to drive profitability and top line performance for their category.
The candidate will use customer obsession and analytics to drive their business. The Vendor Manager will have the opportunity to engage with multiple internal teams to optimize product line performance for key manufacturers (vendors) on Amazon.ca. They will utilize strong communication skills to collaborate with internal cross-functional partners, such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive performance for our Amazon.ca vendor partners.
This position provides the candidate an opportunity to execute analytical deeps dives that help inform category growth strategies and initiatives. In addition to gaining vendor management experience, this candidate will have exposure in driving category growth. Amazon.ca Vendor Managers get the unique opportunity to work at the most innovative online retailer, while developing strong functional skills in online merchandising/marketing, buying, planning/forecasting, pricing, and business analytics.
Vendor Manager roles are in the General Management career path at Amazon. This role is an excellent introduction to a wide variety of business functions and provides advancement opportunities to more senior roles in Marketing/Merchandising, Vendor Management, Product Management and Inventory Management.
This position can be located in either Seattle or Toronto, CA.
Key job responsibilities
• P&L Management
• Vendor Negotiations
• New Product Launches
• Ownership of key team-level business functions (pricing, selection, profitability)
• Defining vendor and category level growth strategies
About the team
The Canada Softlines Vendor Management team manages relationships with top vendors in the Apparel, Shoes, Watches and Luggage space for Canada. We work with our external and internal stakeholders too add value to our customers and grow a sustainable business in the space. Softlines continues to be the growth engine for Amazon Canada Retail. Join a team where collaboration and customer obsession are highly valued.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Seattle, WA, USA
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Experience managing large data sets and utilizing to drive performance and process improvements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $58,600/year in our lowest geographic market up to $141,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.