Industrial Automation Co.
Junior Sales Representative
Raleigh, NC ยท Full time - On-site
Salary: $42,000 - $45,000 per year
About Us:
Industrial Automation Co., based in Raleigh, NC, specializes in providing hard-to-find industrial electronics, particularly legacy and end-of-life products. Through advanced analytics and logistics, we minimize downtime for our clients by stocking failure-prone parts and reducing lead times, ensuring high-quality products at competitive prices.
Role Overview:
The Junior Sales Representative will provide essential support to the sales team by performing a mix of sales and administrative tasks. Reporting to the Sales Lead, this full-time, on-site role involves assisting with customer inquiries, managing orders, sourcing parts, and ensuring high customer satisfaction by facilitating smooth operations within the sales department.
Key Responsibilities:
- Manage vendor orders and send out quotes
- Communicate lead times and source parts online
- Purchase products from vendors and create purchase orders (POs)
- Respond to customer inquiries via phone and email
- Perform data entry, including Vendor Supplier Forms and Certificates of Insurance
- Assist with order processing, including credit card transactions and following up on deliveries
- Serve as a backup for other sales representatives when needed
- Increase product knowledge to support the sales team better
- Perform additional duties as assigned
Skills and Qualifications:
- Strong organizational and time management skills
- Excellent verbal and written communication
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with strong problem-solving skills
- Customer-focused with a professional demeanor
- Previous experience in sales support or administrative roles
- Familiarity with tools like HubSpot, Shopify, Quoter, or a proven ability to learn new systems quickly
Additional Information:
- Supervisory Responsibilities: None
- Work Environment: Office-based
- Physical Demands: Prolonged periods sitting at a desk and working on a computer. Ability to lift up to 20 pounds.
- Travel Requirements: Minimal