Land Support Agent Supervisor jobs in Lowell, MA

Land Support Agent Supervisor is responsible for overseeing the support and administration of all land related activities. Prepares special reports as required by management, reviewing all other specialized reports as well as lease and royalty paperwork, coordinating changes or corrections as required. Being a Land Support Agent Supervisor serves as a liaison to the legal department and land purchasing department to ensure that there are no land title or other land related issues. May require a bachelor's degree in area of specialty. Additionally, Land Support Agent Supervisor typically reports to a manager or head of a unit/department. The Land Support Agent Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Land Support Agent Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Ramp Service Agent
  • Signature Flight Support Corporation
  • Lowell, MA FULL_TIME

  • Job Description

    Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.

    A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers. An LST routinely operates ground service equipment and uses knowledge of the company’s policies and procedures to provide efficient and excellent service to customers and other guests to the fixed base operation (FBO).

    Persons employed as an LST are expected to:

    • Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests
    • Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks
    • Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing
    • Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
    • Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests
    • Maintain safe, clean and secure ramps and operations
    • Drive a shuttle vehicle with passengers and/or luggage and cargo
    • Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
    • Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
    • Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times
    • Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job
    • Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport
    • Create accurate records pertaining to time worked and activities and services performed
    • Abide by emergency response procedures when/if critical events occur
    • Recommend improvements to Signature’s standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel
    • Other duties as requested


    Job Responsibilities

    The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

    • Safely and accurately conduct flight line operations in accordance with established policies and procedures
    • Regular and reliable in-person and timely attendance for all shifts which may include nights, weekends and/or holidays as scheduled
    • This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc.
    • Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
    • Clearly communicate in English with others in person, via telephone, radio communicators, and in writing
    • Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars
    • Must be able to safely and efficiently perform various functions (e.g., fueling, de-icing) from elevated heights
    • Ability to read, understand and follow all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like
    • Must work well as part of a team, get along with others, follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions
    • Ability to prioritize and perform multiple tasks simultaneously
    • Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity
    • Independently and proactively (i) prepare for arriving/departing aircraft, (ii) identify and perform open job tasks; and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders

     


    Job Qualifications

    To qualify for this position, applicants and those in the role must have:

    • High school diploma or general education degree (GED)
    • Minimum of 18 years of age
    • A valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs
    • Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies
    • Ability to successfully and timely complete Signature’s training programs
    • Ability to pass a color vision test for purposes of inspecting aviation fuel
    • Ability to use a computer and email, including pass computer-based training modules
    • Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
    • Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
    • Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions
    • Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status.


    About Us

    From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

         Our Benefits:

    • Medical/prescription drug, dental, and vision Insurance
    • Health Savings Account
    • Flexible Spending Accounts
    • Life Insurance
    • Disability Insurance
    • 401(k)
    • Critical Illness, Hospital Indemnity and Accident Insurance
    • Identity Theft and Legal Services
    • Paid time off
    • Paid Maternity Leave
    • Tuition reimbursement 
    • Training and Development
    • Employee Assistance Program (EAP) & Perks


    About the Company:
    Signature Flight Support Corporation


    Signature Flight Support has grown to become the world's largest network of Fixed Base Operations (FBOs). With over 200 locations providing consistent, exceptional service, Signature's worldwide network of FBOs delivers essential support services for business and private aviation, including refueling, hangarage, maintenance, repair and overhaul, and a variety of other world-class amenities with exceptional customer service.

    Company Size:
    5,000 to 9,999 employees


    Industry:
    Travel, Transportation and Tourism


    Founded:
    0


    Website:
    https://www.signatureflight.com/


  • 1 Month Ago

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Clinical Supervisor - Sign on Bonus
  • Wayside Youth & Family Support Network
  • Lowell, MA FULL_TIME
  • Clinical Supervisor – IHBTC Lowell Salary Range: $75,000.00 /year $5,000.00 sign on bonus (paid in 5 months). We provide a supportive culture that allows for a balance of personal responsibilities and...
  • 11 Days Ago

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Clinical Supervisor, Transitional Support Services
  • Beth Israel Lahey Health Behavioral Services
  • Tewksbury, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:RegularScheduled Hours:40Work Shift:Day (United States of America)Job Descripti...
  • 6 Days Ago

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Automotive Receptionist
  • Land Rover Sudbury
  • Sudbury, MA PART_TIME
  • Herb Chambers Land Rover of Sudbury has an immediate opening for a weekend receptionist/cashier to join the team! A customer-friendly, eager individual with an exceptional personality will succeed at ...
  • 23 Days Ago

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Long Term Care RN
  • Healthcare Support
  • Concord, MA CONTRACTOR
  • HealthCare Support is actively seeking a Long Term Care RN to fill an opening with the family-owned senior care provider with more than 50 locations in the United States in Concord, MA. Daily Responsi...
  • 12 Days Ago

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Local Contract Nurse RN - Dialysis - $49-51 per hour
  • Healthcare Support
  • Lowell, MA FULL_TIME
  • Healthcare Support is seeking a local contract nurse RN Dialysis for a local contract nursing job in Lowell, Massachusetts.Job Description & RequirementsSpecialty: DialysisDiscipline: RNStart Date: 02...
  • 5 Days Ago

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0 Land Support Agent Supervisor jobs found in Lowell, MA area

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Operations Support Coordinator
  • Company Confidential
  • Boston, MA
  • Job Description Job Description New role- Created by growth Reports to Director Engineering Starting Salary $55K - $57K ...
  • 4/17/2024 12:00:00 AM

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Summer Sales Program-Sales Support Coordinator
  • Oxford Global Resources
  • Beverly, MA
  • Job Description Job Description Sales Support Coordinator Locations: Beverly MA Summer Sales Program: June 3rd, 2024 – A...
  • 4/16/2024 12:00:00 AM

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Long Term Support Coordinator - (One Care UHC)
  • Boston Senior Home Care
  • Boston, MA
  • Job Title: Long Term Support Job Function: Direct Services Department: One Care Program Reports To: Program Manager FLSA...
  • 4/16/2024 12:00:00 AM

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CCA Primary Care Clinical Support Coordinator
  • Commonwealth Care Alliance
  • Boston, MA
  • Why This Role is Important to Us CCA Primary Care provides primary care for complex patients with disabilities and frail...
  • 4/15/2024 12:00:00 AM

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Part-Time Marketing and Administrative Support Coordinator
  • Metropolitan Cabinets & Countertops
  • Norwood, MA
  • Job Description Job Description This Part-Time position is a great opportunity for an individual who is looking to gain ...
  • 4/15/2024 12:00:00 AM

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SENIOR ADMINISTRATIVE COORDINATOR, Hariri Institute
  • Boston University
  • Boston, MA
  • An incubator in an academic setting, located on the Charles River Campus of Boston University, the Hariri Institute for ...
  • 4/15/2024 12:00:00 AM

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Assistant Manager
  • Boston Residential Concierge
  • Boston, MA
  • Job Description Job Description Full Job Description Assistant General Manager ( Residential ) BRC is looking for an Ass...
  • 4/15/2024 12:00:00 AM

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Operations Coordinator
  • Cascade Drilling LP
  • Gardner, MA
  • Position Summary: Assists project teams in the coordination and implementation of thermal remediation projects. Also ass...
  • 4/13/2024 12:00:00 AM

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Land Support Agent Supervisor jobs
$77,768 to $181,889
Lowell, Massachusetts area prices
were up 1.6% from a year ago