Land Support Agent Supervisor jobs in Salem, OR

Location Site: Lab

Department: SH Lab Specimen Mgmt

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

Your Role With Us:

The Supervisor of Specimen Management is responsible for assisting the Manager and Lead Lab Assistants with maintaining/developing standard work, procedures and policies required for performing duties within the section, and in ensuring that standard work, policy and procedure manuals are updated, meet accreditation standards and needs of all personnel who work in the area.

Core Functions:

• Assists with the prioritization and performance of the daily workload within the area. Supervision over staff in providing technical expertise and guidance. Position will assist with staffing, scheduling, and performance assessments, as requested by manager.
• Assists in schedule development, annual performance review and competency assignment.
• Provides immediate feedback to staff on performance; Works with Manager and Lead Lab Assistants in the assessment of workload and distribution of labor.
• Develops new training and proficiency programs; Ensures appropriate and consistent training of new employees; Oversees current employee training on new and revised procedures; Evaluates the ongoing technical performance of lead lab assistant and trainers.
• Works with Manager to assure ongoing educational needs are met; Develops and implements pertinent and effective annual competencies; Develops and implements annual Quality Assurance (QA) projects for Specimen Management; Ensures QA program is well documented and followed; Works effectively with Manager and staff to share information and foster high levels of staff involvement and decision making.
• Assists in the setting, completion and monitoring of A3 goals for the laboratory; Produces regular reports as required; Promotes innovative ideas to improve department performance.
• Timely submission and review of patient safety alerts (PSA’s); Works with Lead Lab Assistants to provide adequate follow up to PSA’s to assure continuous improvement of quality.
• Serves as resource for the operation of appropriate Laboratory and Hospital Information systems; Ensures that all staff maintains a thorough working knowledge regarding the use of each system; Understands processes between Hospital Information system and LIS as pertains to area; Ensures appropriate downtime procedures and related materials are current and complete for area.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified candidates
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

• Minimum of an Associate’s Degree (Bachelor degree preferred) with a background in health or biological sciences
• Three (3) years of related work experience in laboratory area of comparable complexity and services, exhibiting extensive and current knowledge of laboratory operations
• Three (3) years previous supervisory experience preferred; Must possess strong communication and project management skills; Effective communication with all members of the health care team is essential.
• Ability to analyze current methods and processes, look for improvements and develop reports/recommendations; Ability to detect and investigate problems, make evaluations supported by tangible evidence, ability to provide consultation to physicians, nurses and others in area of specialization.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org