Description
This position will be employed through Headway consulting firm working remotely throughout the US.
The Learning and Development (L&D) Contractor for CRM is responsible for aiding in the development, coordination, and execution of technical training focused around the Macmillan Learning Customer Relationship Management (CRM) tool, presently Salesforce.
com. They work closely with the Learning & Development Manager, CRM to support and coordinate training initiatives, facilitating the creation and implementation of new training throughout the organization.
An ideal candidate would be motivated and driven by delivering quality work and helping others, maintaining a positive attitude and enthusiasm for learning.
This is a long term contract position, with a 6-12 month commitment at minimum. Must be available during regular business hours for live (virtual) training, meetings, and real-time collaboration.
Major Responsibilities :
Assist in the onboarding process for new employees by providing live, virtual CRM training to address individual learning needs according to job role, and enhance user proficiency.
Monitor team inbox, Salesforce cases, Chatter, and Slack to help in responding to questions and inquiries.
Communicate clearly and effectively verbally and in writing, collaborate closely with the L&D Manager, CRM on all projects.
Required Qualifications :
Preferred Skills / Knowledge :
Education Requirements :
Bachelors degree required
Hours :
Pay Rate : $20 / hour
$20 / hour
Qualifications
Education
Bachelors (required)
Last updated : 2024-03-08