Leasing Assistant jobs in Kenosha, WI

SUMMARY: The Assistant Property Manager is responsible for assisting in the lease up, operations, marketing, and financial performance for a Section 42, affordable housing/tax credit program community 

DUTIES AND RESPONSIBILITIES:

• Ensure property is rented to fullest capacity
• Maintain community appearance and ensure repairs are noted and completed on timely basis
• Demonstrate best-in-class customer service skills
• Utilize marketing strategies to secure traffic 
• Confirm that leasing techniques are effective in obtaining closure
• Ensure deposits, rental payments and late/check charges are collected on timely basis
• Deal with resident complaints, concerns and requests on timely basis to ensure resident satisfaction with management
• Develop and/or implement resident retention programs 
• Consistently enforce community and company policies 
• Greet prospects and qualify by covering all criteria
• Tour community and highlight amenities (pool, clubhouse, etc.) and close the sale
• Process applications for approvals. Follow-up with applicant regarding status
• Follow-up on prospects unable to close 
• Secure new residents’ signature(s) on appropriate paperwork prior to move-in. Orients new resident(s) to community
• Monitor apartments up for renewal, send notices, and secure renewal
• Maintain accurate records of all community transactions and submit on timely basis
• Collect and post rent (when applicable). Maintain accurate and up-to-date property accounting and collection records
• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
• Ensure distribution of all company or community-issued notices  

QUALIFICATIONS:

• High School Degree or equivalent
• Three to five years related experience or equivalent
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities 
• Acute attention to detail
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Ability to work on complex projects with general direction and minimal guidance
• Ability to understand and follow written and verbal instructions