Legal Services Director jobs in Mesa, AZ

About this role

Wells Fargo is seeking a Business Execution Director for Deposit and Legal Services that will be responsible for the risk and control environment across Deposit Legal Services which includes 3 RAUs (14 L2 processes) and will drive key initiatives and programs that include responsibility for Issues and Corrective Actions, RCSA Trigger Events including State MCRs, EBCE, IT&V and Regulator audit.

In this role, you will:

• Manage risk and control environment across Deposit Legal Services which includes 3 RAUs (14 L2 processes). This leader will drive work that will include responsibility for Issues and Corrective Actions, RCSA Trigger Events including State MCRs, EBCE, IT&V and Regulator audits, and will also be a key stakeholder in RCSA annual affirmations.
• Oversee the DLS Quality program including setting quality thresholds and conducting inline quality reviews.
• Oversee the DLS Non-Technology Product Delivery team, which collaborates with key stakeholders to resolve issues and achieve business objectives.
• Dotted line oversight to the DLS Learning and Development team which creates procedures, training curriculum, and training facilitation.
• Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes.
• Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term to ensure operational excellence and process efficiency.
• Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate.
• Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities.
• Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives.
• Manage allocation of people and financial resources for Business Execution
• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 8 years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 4 years of management experience

Desired Qualifications:

• 12 years of experience in banking, financial services strategic banking business execution large programs
• 8 years of management experience
• Experience in leading large business strategic program and initiatives and management of a team and driving strategic decisions to resolve highly complex issues to meet higher risk deliverables.
• Strong RCSA Experience
• Strong experience with issue management, corrective action, and risk and control program experience
• Ability to deliver presentations and reporting for an executive audience.
• Strong analytical, financial, and business operation process reengineering acumen
• Experience and/or exposure to risk and compliance disciplines.
• Strong collaboration and partnering skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to take initiative, identify opportunities and implement change.
• Ability to create and improve process through strategic thinking.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability is important.
• Knowledge and understanding of consumer products, policies, and procedures; within a call center environment.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.

Job Expectations:

• Ability to travel up to 20% of the time.

Locations:

Tempe, AZ, West Des Moines, IA, Charlotte, NC

Posting End Date:
12 Feb 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.