Library Services Coordinator oversees library service offerings designed to meet the needs of a specific user population. Ensures resource availability and implements new programs to meet service gaps. Being a Library Services Coordinator assists groups and individuals in locating, delivery, and obtaining materials. Establish and maintains cooperative agreements between the college and area libraries. Additionally, Library Services Coordinator graduates from an ALA-accredited school. Requires a master's degree. Typically reports to a manager. The Library Services Coordinator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Library Services Coordinator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
POSITION SUMMARY: The Library Associate 3 role is the senior role in the Library Associate job family, is found in large library locations (staff over 20) and will supervise Library Associate 1s and 2s. The primary responsibility is at the circulation desk, providing excellent customer service handling and overseeing the opening of accounts, placing holds, processing interlibrary loans, handling fines, processing lost materials, problem-solving patron accounts and copy cataloguing of materials.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides customer service to patrons by greeting, providing tours and assisting patrons in all areas of the library
Supervise junior Library Associates which includes managing performance, evaluation, interviewing/hiring, training and approving timesheets
Work closely with Librarians and library management to plan, implement and promote programming activities
Processes newly acquired library materials, including all identifying stamps, labels, RIDF and covers
Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
Maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs
Process damaged materials to ensure collections are maintained in a good condition
Assist with library opening and closing procedures
Support reference desk in assisting patrons with questions
Coordinate volunteers and assign duties, providing necessary training
Requirements
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIRED:
H.S. Diploma or GED required, Bachelor’s degree preferred
3 years library experience
1 year supervisory experience
Proficiency with library systems and databases
Excellent communications skills, both written and verbal
English/Spanish speaking is a plus
A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint
Excellent customer service skills
Ability to work a regular schedule that may include a combination of days, evenings and weekends
ADA SPECIFICATIONS:
Ability to lift 15 to 35 lbs.
Ability to view a computer screen for long periods of time
Ability to sit at a desk for long period of time
Ability to stand for 4 hours at a time
Ability to bend, twist, stoop, push and pull carts, kneeling
Benefits