Loan Collection Clerk jobs in Daytona Beach, FL

Loan Collection Clerk supports the collections group by performing routine administrative and clerical tasks. Inputs data, coordinates document distribution, and responds to customer requests related to loans. Being a Loan Collection Clerk requires a high school diploma. Typically reports to a supervisor. The Loan Collection Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Proctor Loan Protector
  • Daytona Beach, FL FULL_TIME
  • Job Title: Call Center Associate

    FLSA Status: Non-Exempt

    Department: Call Center

    Reports to: Call Center Manager

    Location: Proctor – 166

    Who are we? What do we do? Company Overview:

    Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

    What’s the culture like at Proctor Loan Protector?

    At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.

    What can I expect from working at Proctor Loan Protector?

    • Fun work environment with a variety of work
    • Being part of a team
    • Career growth
    • Ability to highlight your skills
    • Feel valued
    • Great benefits, pay and culture

    Tell me more about this role, what would I be doing?

    Summary:

    The Call Center Associate is responsible for handling incoming phone calls, utilizing company policies to solve customer concerns and directing calls to the managerial team when necessary. Call Center Agents are often the first point of contact for customer’s inquiry requiring quick and accurate decisions and a focus on first call resolution.

    Essential Duties and Functions: include the following. Other duties may be assigned.

    • Administer and resolve all customers’ inquiries
    • Provide response to all incoming telephone queries received from customers in timely and professional manner
    • Excellent organization skills with the ability to work as a team and independently
    • Ability to multi-task between various software programs
    • Provide first call resolution
    • Problem solving and problem resolutions skills
    • Handle questions and complaints in compliance with state regulations where applicable
    • Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers
    • Solid analytical skills
    • Provide continuous training and back up support to teammates.
    • Provide training and guidance to staff of organization as required.

    Competencies:

    • Customer/Client Focus – the tendency to strive to exceed customer expectations. Effectively elicit first-hand customer information and use it to resolve their queries.
    • Problem Solving – the ability to solve problems and understand complex and unfamiliar information. Readily learn and apply new information and skills on the job.
    • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
    • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
    • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure standards are achieved.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    Required:

    • High school diploma/GED
    • Proficient with MS Office
    • Exceptional telephone demeanor
    • Ability to maintain a high level of confidentiality
    • Quality Scores of 95% or higher

    Preferred

    • Excellent interpersonal communication skills

    Physical Requirements Necessary on a Regular Basis:

    • Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
    • Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
    • Vision sufficient for use of a computer monitor.
    • Sedentary position. Ability to sit at a desk 7-8 hours per day.
    • Worker not substantially exposed to adverse environmental conditions

    Pay Ranges:

    Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.

    This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

    EEO Statement:
    Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

    Job Type: Full-time

    Pay: $17.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Shift:

    • 8 hour shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • Hybrid work

    Work Location: Hybrid remote in Daytona Beach, FL 32114

  • 1 Month Ago

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Retail Store Associates
  • perfume collection
  • Daytona Beach, FL PART_TIME,FULL_TIME
  • Looking for highly motivated individual to join our sales team. Job Types: Full-time, Part-time Pay: $12.00 - $15.00 per hour Benefits: Employee discount Shift: 10 hour shift 4 hour shift 8 hour shift...
  • 27 Days Ago

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Collection Line Technician
  • Daytona Beach
  • Daytona Beach, FL FULL_TIME
  • The purpose of this classification is to inspect, clean and maintain the sewer system mains for the City. Employees in this class operate high pressure equipment in clearing and cleaning lines, and op...
  • 10 Days Ago

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Mortgage Loan Originator
  • Jet Direct Mortgage
  • Daytona Beach, FL FULL_TIME
  • MORTGAGE LOAN ORIGINATOR All Mortgage Lenders talk about their competitive compensation, quick turn times, in house products, etc. Sure we all have those, but why focus on the things that are a given ...
  • 19 Days Ago

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External Mortgage Loan Originator
  • AMERICAN NEIGHBORHOOD MORTGAGE ACCEPTANCE COMPANY
  • Palm, FL OTHER
  • Job Details Level: Experienced Job Location: 4030 Palm Coast - Palm Coast, FL Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Road Warrior Job Catego...
  • 21 Days Ago

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External Mortgage Loan Originator
  • AMERICAN NEIGHBORHOOD MORTGAGE ACCEPTANCE COMPANY
  • Smyrna, FL OTHER
  • Job Details Level: Experienced Job Location: 4676 New Smyrna Beach DO NOT USE - New Smyrna Beach, FL Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: ...
  • 6 Days Ago

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0 Loan Collection Clerk jobs found in Daytona Beach, FL area

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Weekend Certified Nurse Assistant (CNA)
  • Solaris HealthCare
  • Daytona Beach, FL
  • Come join our 5-star quality measure, Joint Commission accredited, best-in-area rated facility! Our team mission is to f...
  • 4/25/2024 12:00:00 AM

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CDL Delivery Truck Driver (274)
  • ABC Supply
  • Daytona Beach, FL
  • If you're a licensed CDL Driver looking to advance your career with a nationally established company, look no further. A...
  • 4/25/2024 12:00:00 AM

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Registered Nurse, Home Health Per Diem
  • CenterWell Home Health
  • Daytona Beach, FL
  • Become a part of our caring community and help us put health first As a Home Health Registered Nurse, you will: Provide ...
  • 4/25/2024 12:00:00 AM

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Customer Service Specialist - FH+ Orthopedics Specialists, Palm Coast, Full-Time
  • Flagler Health+
  • Palm Coast, FL
  • ** Customer Service Specialist - FH+ Orthopedics Specialists, Palm Coast, Full-Time** **Job Category****:** Clerical **R...
  • 4/24/2024 12:00:00 AM

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Customer Service Specialist
  • Massey Services, Inc
  • Longwood, FL
  • ** Customer Service Specialist** **Job Category****:** Administrative **Requisition Number****:** CUSTO003078 Showing 1 ...
  • 4/24/2024 12:00:00 AM

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Accounts Receivable & Collections Clerk
  • Premier Association Management Of C
  • Lake Mary, FL
  • Job Description Job Description We are a medium sized local Community Management Company that is currently seeking an Ac...
  • 4/23/2024 12:00:00 AM

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Patient Coordinator
  • Akumin Inc.
  • Deltona, FL
  • The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a p...
  • 4/22/2024 12:00:00 AM

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Customer Service Specialist
  • Massey Services, Inc
  • Ormond Beach, FL
  • ** Customer Service Specialist** **Job Category****:** Administrative **Requisition Number****:** CUSTO003090 Showing 1 ...
  • 4/21/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Collection Clerk jobs
$27,156 to $34,747
Daytona Beach, Florida area prices
were up 1.5% from a year ago