Loan Servicing Supervisor jobs in Arlington, VA

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Loan Servicing Operations Specialist
  • Presidential Bank
  • Bethesda, MD FULL_TIME
  • Job Summary:
    The Loan Servicing Operations Specialist position is primarily responsible in maintaining appropriate levels of customer service and operational efficiency while meeting all regulatory requirements. Duties include review and interpretation of complex loan and legal documentation packages with emphasis on loan structure analysis (billing, rate structures, and payments) and comparison to credit approval documentation. Perform accurate set up and/or maintenance that includes booking, research, wire and/or payment processing, and related servicing events on the Fiserv DNA and related systems. Experience with general ledger and financial application of funds and capacity to work in a detailed, yet quick paced environment is critical for this role.

    Major Duties and Responsibilities:
    • Provide assistance on loan servicing inquiries regarding payment inquiries, transaction research, error resolution and general loan account questions.
    • Review daily loan reports and distribute as needed.
    • Conducts daily monitoring of loan maintenance reports.
    • Process payment transactions in servicing database.
    • Post close and audit all 1st mortgage, commercial, consumer loans and prepare files for scanning
    • Process and review loan modifications and renewals.
    • Tracks and post close loans on the tax service, flood certifications, and delinquent tax report.
    • Pay all hazard insurance bills and review cancellation notifications.
    • Maintain force placed hazard policies, condo insurance, flood insurance and any other insurance policies.
    • Performs review and research for analysis of escrow; annually reviews interest on escrow.
    • Responsible for ARM/payment change notice(s) and review, as well as system adjustments for modifications, extensions, and conversions.
    • Responsible for the processing of loan participations, remittance and reporting.
    • Responsible for processing PMI and FHA MIP.
    • Maintain and demonstrate proficiency with loan software applications. Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures.
    • Analyze, prepare and train for periodic updates to system software and verify enhancements are working correctly.
    • Examine various operational challenges and apply appropriate solutions.
    • Assist and develop procedures as needed and overall coordination of department workflow.
    • Monitors and enforces compliance related policies, procedures, guidelines, and bank’s practices.
    • Assist with procedure manual for Loan Servicing area.
    • Able to work closely with loan officers and department managers to promote communication and to ensure quality service.
    • Provide back up to department staff as requested.
    • Other projects and/or duties as assigned.
    • Position Requirements:
    • In-depth knowledge of all mortgage products and services, policies, and procedures and related regulations including reporting and Audit requirements.
    • Minimum of 5 years of prior administrative assistance experience.
    • Prior banking experience required; commercial administration or documentation experience preferred.
    • Demonstrated ability to make complex decisions regarding a variety of financial activities.
    • Detailed oriented, high degree of accuracy.
    • Ability to perform multiple duties and meet deadlines.
    • Demonstrated leadership skills with ability to deal effectively with external corporate executives and senior management.
    • Advanced accounting skills necessary to perform complex reporting and financial analysis functions.
    • Moderate computer skills including word processing and spreadsheet applications.
    • Strong organizational, interpersonal, management, communication (both written and oral), analytical and problem-solving skills.
    •  
    • This level of knowledge is normally acquired through completion of an undergraduate degree in a business-related discipline and 4 years in mortgage lending, or an equivalent in experience (8 years).

      Physical Demands and Work Environment:
      The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the ability to stand and/or sit for long periods of time is regularly required.  Ability to talk, listen and see. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
    • The associate must occasionally lift and/or move up to 25 pounds, may also include lifting overhead
    • Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation
    • Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media
    • Moderate sound as in business office with office machines, computers, and people traffic

     
    Presidential Bank, FSB is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.

     

  • 15 Days Ago

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Loan Servicing Representative I
  • STATE DEPARTMENT FEDERAL CREDIT UNION
  • Alexandria, VA FULL_TIME
  • Looking to advance your Loan Servicing career? Come join our Team at State Department Federal Credit Union (SDFCU)! SDFCU is currently recruiting for a Loan Servicing Representative. The ideal candida...
  • 1 Month Ago

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Loan Servicing Specialist III
  • Bank of Charles Town
  • Charles Town, WV FULL_TIME
  • Full-Time Summary Performs administrative tasks to book and service Commercial loans, participations, renewals, and modifications, that contain a variety of complex loan structures. Performs Mortgage ...
  • 24 Days Ago

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Loan Servicing Representative
  • Bank of Charles Town
  • Charles Town, WV FULL_TIME
  • Full-Time Summary Performs administrative tasks to book and service home equity, mortgage and commercial loans in accordance with established guidelines and procedures. Description Reports To: Loan Se...
  • 1 Month Ago

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Housekeeping Supervisor
  • Housekeeping Supervisor
  • Washington, DC FULL_TIME
  • Competitive Benefits:Free Parking (if available)Medical, Dental, Vision Benefits Competitive Pay Rates 401k Plan and after 1 year up to 3% Match Paid Time Off (Vacation, Holidays, Sick and more)Compli...
  • 8 Days Ago

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Mortgage Loan Servicing Representative (Remote-Hybrid)
  • NASA Federal Credit Union
  • Upper Marlboro, MD FULL_TIME
  • NASA Federal Credit Union is in search of a Mortgage Loan Servicing Representative responsible for delivering exceptional customer service via telephone, mail, and email while assisting members with N...
  • 18 Days Ago

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0 Loan Servicing Supervisor jobs found in Arlington, VA area

Arlington County is located in northeast Virginia and is surrounded by Fairfax County and the Falls Church to the southwest, the City of Alexandria to the southeast, and Washington, D.C. to the northeast directly across the Potomac River, which forms the county's northern border. Other landforms also form county borders, particularly Minor's Hill and Upton's Hill on the west. According to the U.S. Census Bureau, the county has a total area of 26.1 square miles (67.6 km2), of which 26.0 square miles (67.3 km2) is land and 0.1 square miles (0.3 km2) (0.4%) is water. It is the smallest county by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$54,638 to $61,382
Arlington, Virginia area prices
were up 1.3% from a year ago

Loan Servicing Supervisor
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021