Loan Servicing Supervisor jobs in Buffalo, NY

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Senior Commercial Loan Servicing Representative
  • B10 Wells Fargo Bank, N. A.
  • CIC Customer Information Ctr, NC FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative in Member Servicing as a part of Wholesale Lending Operations Division. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role, you will: Service commercial real estate loans including construction and problem loans, and may include commercial real estate agency loans Provide direct customer service and acts as primary servicing contact for the loan Support less experienced loan administrators in providing resolutions of inquiries and complaints Determine appropriate course of action and conduct investigative steps to fully identify customer issues Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage Provide subject matter expertise and interpretation of procedures to less experienced individuals Respond independently to complaints escalated at the highest level Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4 years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proficient in Loan IQ Syndicated Lending Experience Experience working with Participation, trades, and foreign loan originations Knowledge of loan documentation Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Excellent verbal, written, and interpersonal communication skills Ability to effectively resolve problems and conflicts at the immediate and root-cause levels Ability to work effectively, as well as independently, in a team environment Ability to work in a fast-paced deadline driven environment Sound critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change Good business communications skills and be recognized as someone who delivers extraordinary and superior customer service Job Expectations: Candidates must be willing to work additional hours as needed. Posting Location: 1525 W W T Harris Blvd, Charlotte, North Carolina 28262 #Commercialbanking Posting End Date: 28 Feb 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.
  • 14 Days Ago

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Senior Commercial Loan Servicing Specialist
  • B10 Wells Fargo Bank, N. A.
  • CIC Customer Information Ctr, NC FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace wh...
  • 1 Month Ago

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Senior Commercial Loan Servicing Rep
  • B10 Wells Fargo Bank, N. A.
  • CIC Customer Information Ctr, NC FULL_TIME
  • About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative in Commercial Banking Operations / Wholesale Lending Operations as part of Commercial Banking. Learn more abou...
  • 21 Days Ago

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Senior Commercial Loan Servicing Representative
  • B10 Wells Fargo Bank, N. A.
  • Roanoke, VA FULL_TIME
  • At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace w...
  • 1 Month Ago

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Servicing Specialist
  • PREMIUM MORTGAGE CORPORATION
  • Buffalo, NY FULL_TIME
  • Summary: The Servicing Specialist will work with the Servicing team to ensure that loan administration and default administration functions performed by sub servicer meet contractual obligations, inve...
  • 1 Month Ago

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Lead Servicing Advisor
  • Northwestern Mutual- Binghamton
  • Buffalo, NY FULL_TIME
  • Lead Servicing Advisor Job summary This is a full-time role for a Servicing Financial Advisor located in Buffalo, NY with flexibility for remote work. The Lead Advisor will be responsible for day-to-d...
  • 1 Month Ago

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0 Loan Servicing Supervisor jobs found in Buffalo, NY area

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Senior Proposal & Project Manager - Research
  • University of Buffalo
  • Buffalo, NY
  • Fiscal Year 2023-2024 Position Title Senior Proposal & Project Manager - Research Classification Title Senior Administra...
  • 4/19/2024 12:00:00 AM

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Experienced Paintless Dent Repair Technician - $5,000 Sign On Bonus
  • Carvana
  • Buffalo, NY
  • We're looking for paintless dent repair technicians with a minimum of 5 years of professional automotive PDR experience ...
  • 4/19/2024 12:00:00 AM

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Attorney - Housing
  • Neighborhood Legal Services Inc
  • Buffalo, NY
  • Job Description Job Description Housing Staff Attorney Organization Overview Neighborhood Legal Services (NLS) is the la...
  • 4/19/2024 12:00:00 AM

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Research Assistant, Project ASTHMA, Pediatrics
  • University of Buffalo
  • Buffalo, NY
  • Fiscal Year 2023-2024 Position Title Research Assistant, Project ASTHMA, Pediatrics Classification Title Project Staff A...
  • 4/18/2024 12:00:00 AM

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Construction Project Manager
  • Good Carbon Co.
  • Buffalo, NY
  • Welcome to Good Carbon Co., where we're not just reimagining the future; we're actively building it, one sustainable pro...
  • 4/18/2024 12:00:00 AM

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Regional Sales Manager
  • Northwest Bancorp, Inc.
  • Buffalo, NY
  • The Regional Sales manager is responsible for: Following direction from the EVP, Retail Lending regarding established pr...
  • 4/16/2024 12:00:00 AM

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Crisis Stabilization Center Program Supervisor
  • Endeavor Health Services
  • Buffalo , New York, NY
  • Looking for a fulflling career with community impact? Join us at Endeavor Health Services! At Endeavor Health Services,...
  • 4/16/2024 12:00:00 AM

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Maintenance Worker
  • Child and Family Services
  • Buffalo, NY
  • The Maintenance Worker will perform a wide variety of skilled and semi-skilled building maintenance, repair, and constru...
  • 4/15/2024 12:00:00 AM

Buffalo is the second largest city in the U.S. state of New York and the largest city in Western New York. As of July 2016[update], the population was 256,902. The city is the county seat of Erie County and a major gateway for commerce and travel across the Canada–United States border, forming part of the bi-national Buffalo Niagara Region. The Buffalo area was inhabited before the 17th century by the Native American Iroquois tribe and later by French settlers. The city grew significantly in the 19th and 20th centuries as a result of immigration, the construction of the Erie Canal and rail tra...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$47,716 to $53,606
Buffalo, New York area prices
were up 1.5% from a year ago

Loan Servicing Supervisor
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021