Loan Servicing Supervisor jobs in Greenville, SC
Recently Added Loan Servicing Supervisor jobs
Manager - Loan Servicing (On-site)
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Manager - Loan Servicing is responsible for managing support operation functions within loan servicing. Responsible for overseeing the Loan Servicing team, being the single point of contact for identified clients. Direct Reports: Supervisor - Loan Servicing Team Supervisor – Inquiry Team Supervisor – Universal Team Principal Duties: Manage and supervise team of loan servicing, universal and loan inquiry team members. Monitor tasks and assignments on a daily basis and be accountable for compliance with deadlines and service level agreements. Oversee Loan Servicing inboxes and worklists, ensuring team is meeting set KPIs. Establish goals and expectations for Loan Servicing employees. Be the point of contact for identified clients and quickly respond to any requests for resolving their issues/concerns. Communicate and coordinate efforts with appropriate departments and follow through to resolution. Coordinate training for new hires. Serve as a central contact for loan servicing and help with questions within the team or from other departments. Maintain expert knowledge of all Loan Servicing processes & practices, and assist with updating written procedures Monitor work volumes, reporting on results as well as forecasting for future needs Set goals, conduct annual reviews, address training and disciplinary issues, and approve timecards and time off requests with direct reports. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience High school diploma or equivalent, required. Bachelor’s degree, preferred. 6-8 years’ finance, loan servicing, compliance, billing statement or related experience. Compliance experience required. Previous supervisory experience. Experience leading individuals. Knowledge, Skills, and Abilities Positive and helpful attitude and be able to behave as a role model when supervising and coaching team members. General management skills required, including strong organizational, communication and leadership skills (preferably in a production environment). Strong written communication skills and knowledge of the English language. Acute attention to detail, research, and problem-solving skills. Advanced understanding of Mortgage and Regulations. Excellent PC skills including knowledge of MS Word and MS Excel. Familiarity with mortgage/loan Servicing Systems. Excellent work ethic and strong sense of accountability. Short learning curve related to assimilation of new skills and tasks. Ability to multi-task as well as quickly adapt to changing work assignments. Strong analytical and problem-solving skills. Well-organized and detail oriented. Understanding of loan servicing systems. Self-motivated professional with ability to prioritize and delegate assignments. Ability to interact professionally with others. While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. #LI-KO1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection Shellpoint Mortgage Servicing has grown to become one of America’s largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or “service”) their loan portfolios, including collecting homeowners’ mortgage payments, paying homeowners’ tax and insurance bills, and helping homeowners in default to get current once again. Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.
- Just Posted
Performing Loan Consultant I
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
- 8 Days Ago
Mortgage Loan Servicing Specialist I
- UNITED COMMUNITY BANK
-
Greenville, SC
FULL_TIME
- Job Title: Mortgage Loan Servicing Specialist IReports To: Mortgage & Consumer Loan ManagerDirect Reports: N/ASalary Grade: 6 SUMMARYPerforms complex and/or non-routine administrative tasks, exercisin...
- Just Posted
Data Mapping Validation Analyst (On-site)
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
- 16 Days Ago
Data Analyst (On-Site)
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
- 16 Days Ago
Operational Controls Analyst (On-site)
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
- 16 Days Ago
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0 Loan Servicing Supervisor jobs found in Greenville, SC area
Sales Consultant
- DRB Group
-
Greenville, SC
- JOB PURPOSE: Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the ho...
- 4/23/2024 12:00:00 AM
Operations | Sales | Career Changers & Entry Level | Greenville
- Mortgage Career Exchange
-
Greenville, SC
- Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
- 4/22/2024 12:00:00 AM
Document Verification Specialist I
- Newrez LLC
-
Greenville, SC
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What ...
- 4/22/2024 12:00:00 AM
Cook
- Fundltc
-
Greenville, SC
- ** Cook** ** Magnolia Manor of Greenville** ** Greenville, SC** **POSITION SUMMARY:** Culinary Arts is a calling, a pass...
- 4/22/2024 12:00:00 AM
Physician - Primary Care
- Department of Veterans Affairs
-
Greenville, SC
- Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
- 4/22/2024 12:00:00 AM
Data Analyst (On-Site)
- Shellpoint Mortgage Servicing
-
Greenville, SC
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What ...
- 4/22/2024 12:00:00 AM
League Record Servicer
- Bowlero Corp
-
Greenville, SC
- Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
- 4/21/2024 12:00:00 AM
Operations | Sales | Career Changers & Entry Level | Greenville
- Mortgage Career Exchange
-
Greenville, SC
- Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
- 4/20/2024 12:00:00 AM
About Greenville, South Carolina
Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast.
Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$45,606 to $51,234
Greenville, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Loan Servicing Supervisor do?
Loan Servicing Supervisor
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021