Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
February 01, 2020
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
January 30, 2020
Training employees and directing task completion by coaching employees to drive performance.
January 25, 2020
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
January 15, 2020
Develop, review, recommend and implement loan support process improvements.
January 13, 2020
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
January 01, 2020
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
November 22, 2019
Organized with the ability to prioritize tasks effectively.
November 13, 2019
Management of internal postings of customer payments and management of the T&I custodial account.
November 08, 2019
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
November 05, 2019