Loan Servicing Supervisor jobs in Olathe, KS

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Loan Support Analyst - Commercial Mortgage Backed Securities (CMBS) Servicing - Midland
  • PNC
  • Overland Park, KS FULL_TIME
  • Position Overview

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the PNC Midland footprint of Kansas City, Dallas, or Birmingham.

    As a Loan Support Analyst within PNC’s Commercial Mortgage Backed Securities (CMBS) Servicing team, you will perform liaison activities between Midland and its borrowers. Primary responsibilities include responding to borrower requests, maintaining borrower information files, monitoring Midland’s proprietary website, address incoming funds, collection activities, ACH setup and terminations, address upcoming maturities, and late charge waivers.
    • Prior customer service experience preferred.
    • Prior experience with Commercial Real Estate loan documents preferred.
    • Successful candidates will have strong communication and time management skills, as well as the ability to multitask with high attention to detail.

    Job Description

    • Applies specialty product knowledge to close or administer risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements.
    • Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to deal structures and/or regulatory compliance requirements.
    • Ensures the appropriate materials and documentation are available to customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.
    • Reviews transactions and related documents, including collateral and construction requirements. Supports work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures.
    • Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. .

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    Competencies

    Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

    Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

    Customer Interaction – Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer.

    Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

    Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

    Financial Analysis – Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material.

    Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

    Operational Functions – Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.

    Products and Services – Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.

    Relationship Management – Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers.

    Work Experience

    Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4 years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Associates (Required)

    Additional Job Description

    Benefits

    PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

    Disability Accommodations Statement:

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


    At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO):


    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

  • 26 Days Ago

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Customer Service Rep
  • Loan Max
  • Kansas, KS FULL_TIME
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating veh...
  • 24 Days Ago

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Asset Manager - Special Servicing
  • KeyBank
  • Overland Park, KS FULL_TIME
  • Location:11501 Outlook Street - Overland Park, Kansas 66211ABOUT THE JOB (JOB BRIEF)Responsible for the management and disposition of an assigned portfolio, which may contain performing or non-perform...
  • 3 Days Ago

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Consumer Credit Servicing Representative
  • Pappas Hayden Westberg & Jackson PC
  • Overland Park, KS FULL_TIME
  • Name of Organization: Pappas Hayden Westberg & Jackson PC Address: 7500 West 110th Street, Suite 110 Overland Park, KS 66210 Title of the Position: Consumer Credit Servicing Representative Schedule: 8...
  • 6 Days Ago

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Analyst, Primary Servicing
  • SitusAMC
  • Leawood, KS OTHER
  • SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to ge...
  • 1 Month Ago

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Analyst, Primary Servicing
  • SitusAMC
  • Overland Park, KS OTHER
  • SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to ge...
  • 1 Month Ago

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0 Loan Servicing Supervisor jobs found in Olathe, KS area

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New Graduate Nurse Critical Care Float Pool
  • Research Medical Center
  • Lenexa, KS
  • Description Introduction Do you want to join an organization that invests in you? At Research Medical Center, you come f...
  • 4/23/2024 12:00:00 AM

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Maintenance Mechanic II
  • Erickson Senior Living
  • Overland Park, KS
  • Location: Tallgrass Creek by Erickson Senior Living Tallgrass Creek is a beautiful 65-acre continuing care retirement co...
  • 4/23/2024 12:00:00 AM

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Registered Nurse RN Surgery
  • Research Medical Center
  • Olathe, KS
  • Description Introduction $20,000 Sign On Bonus for eligible candidates and cannot be combined with other bonuses or HCA ...
  • 4/23/2024 12:00:00 AM

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New Grad Nurse - Critical Care Float Pool RN
  • Hiring Now!
  • Olathe, KS
  • Description Introduction Do you want to join an organization that invests in you? At Research Medical Center, you come f...
  • 4/21/2024 12:00:00 AM

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New Grad Nurse RN Resident All Specialties
  • Research Psychiatric Center
  • Olathe, KS
  • Description Introduction Do you want to join an organization that invests in you?At HCA Healthcare, you come first!HCA H...
  • 4/21/2024 12:00:00 AM

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Registered Nurse RN Progressive Care
  • Hiring Now!
  • Olathe, KS
  • Description Introduction Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, emp...
  • 4/21/2024 12:00:00 AM

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Registered Nurse RN Medical Surgical
  • Research Medical Center
  • Olathe, KS
  • Description Introduction Currently offering a $10,000 sign on bonus!! Do you currently have an opportunity to make a rea...
  • 4/21/2024 12:00:00 AM

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Registered Nurse Float Pool RN Nights
  • Research Medical Center
  • Olathe, KS
  • Description Introduction Do you have the career opportunities as a(an) Float Pool Nurseyou want in your current role? We...
  • 4/21/2024 12:00:00 AM

Olathe (/oʊˈleɪθə/ oh-LAY-thə) is the county seat of Johnson County, Kansas, United States. It is the fourth most populous city in the Kansas City Metropolitan Area and Kansas. With a 2010 population of 125,872. By 2017, the Census Bureau estimated Olathe's population had grown to 137,472. It is the headquarters of Garmin. Olathe is bordered by the cities of Lenexa to the north, Overland Park to the east, De Soto to the northwest, and Gardner to the southwest. According to the United States Census Bureau, the city has a total area of 60.42 square miles (156.49 km2) of which 59.66 square mile...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$47,766 to $53,661
Olathe, Kansas area prices
were up 1.7% from a year ago

Loan Servicing Supervisor
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021