Loan Servicing Supervisor jobs in Reno, NV

SUMMARY

Provides lending support to Loan Officers and clerical support to the Lending Department.

DUTIES AND RESPONSIBILITIES:

• Accurately inputs and prints loan documents for new loans and renewals using the loan documentation system

• Organizes loan file documents in accordance with loan type

• Prepares escrow instructions to title company after document preparation

• Sends documents to title company as required

• Coordinates loan closings with Title Company in order to perfect bank’s security interest

• Prepares funding check to appropriate entity in order to close loan

• Inputs loan information for new loans into bank computer system

• Accurately sets up ticklers on the bank computer system or database

• Inputs loan changes for renewals of existing loans into bank computer system

• Researches customer inquiries as required

• Processes loan payments and requests for draws on lines of credit as requested

• Accurately prepares and updates demand statements from title companies and customers

• Processes files for all paid loans, including preparing reconveyances, title and UCC releases and return of paid notes to borrower

• Types refund checks on payoffs as required

• Organizes and boxes paid loan files and maintains Box List

• Obtains follow up items such as recorded Deeds of Trust, title policies and titles from the appropriate sources after loan has closed

• Maintains ticklers

• Answers telephone calls for the loan department

• Accurately maintains files in the loan department in compliance with bank procedures, which includes scanning

• Prepares copies of documents for filing and/or mailing

• Files documents as required

• Sorts incoming mail to appropriate personnel in loan department

• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

QUALIFICATIONS: 

• Three to five years of similar or related experience and/or training; or equivalent combination of education and experience.
• High school degree or GED.

KNOWLEDGE, SKILL, ABILITY:

• Excellent communication skills and interpersonal skills
• Ability to work on a team
• Must have prior financial industry experience in loan department
• Must posse a mastery of the loan process and loan documentation  

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; use hands to operate a computer, and talk or hear. The employee is occasionally required to walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. 

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation. 

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes. This job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position.  We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time.  Visit our website for more details!

COMPANY OVERVIEW:  We are a family of banks whose unique local presence reflects the communities we serve.  We welcome the opportunity to grow and change as our customers and communities do the same.  Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website.  Check it out!  

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please