Training employees and directing task completion by coaching employees to drive performance.
December 28, 2020
Organized with the ability to prioritize tasks effectively.
February 17, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 24, 2021
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
March 03, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
March 11, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
March 29, 2021
Develop, review, recommend and implement loan support process improvements.
April 05, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
April 06, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
April 12, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
April 15, 2021