Loan Servicing Supervisor jobs in Wasilla, AK

ESSENTIAL JOB FUNCTIONS:

60%    Servicing & Support Duties

• Responds to requests for pay off figures and processes pay off funds as they are received for in-house loans. Tracks insurance, prepares requests for conveyance for manager’s signature and sends to appropriate agency for execution. Converts open ended HELOCs to fixed rate loans upon request.
• Maintains strong relationship with sub-servicing vendor and works with vendor to resolve member issues timely.
• Reviews payments and other loan transactions daily to ensure accurate posting. Reviews reports from servicing vendor daily. Runs all “end of day” reports and functions daily and reviews them for accuracy. 
• Answers member inquiries regarding existing loans and researches and resolves any payment or fee issues. Sets up automatic payments.
• Prepares subordination agreements, lost note affidavits, and loan modifications for management approval. Responds to verification of mortgage requests.
• Books and funds first and second mortgages to appropriate system, ensuring all figures are accurate. Boards loan to sub-servicer and uploads electronic images to sub-servicer.
• Follows through with post-closing documentation including final Title Policy, recorded Deed of Trust, and insurance declarations page. Complete any investor post-closing requirements. Electronically record deeds of trust as applicable.
• Monitors all escrow holdbacks to ensure completion dates are being met, communicates with members, management, and finance to resolve
• Completes all necessary entries to ensure that automatic payments, and any other payments that requires special handling, are applied in a timely and accurate manner.
• Assist with reconciling applicable GLs on a daily/weekly/monthly basis.
• Assists with HMDA filing.

30%    Closing Functions

• Closes Real Estate loans, ensuring accuracy and timeliness.
• Requests and clears all necessary documentation regarding title clearances. Prepares all closing orders for title company closings.
• Drafts and prepares necessary documents for closing including settlement documents, APR, deed of trust, note and other applicable closing documents. Completes computation of fees owed and reserves to be held at closing and insures compliance with Reg Z.
• Reviews final title policy, orders loan coupons, periodic payment notices and assures completeness of loan file prior to scanning and filing.
• Monitors clearance and disburses loan funds on closed loans and books all loans on the computer system.
• Records appropriate notes in the loan origination system and logs all pending documentation into the loan file

5%    Regulatory & Compliance

• Is responsible for ensuring annual registration requirement for the position are met.
• Must be registered with the National Mortgage Licensing System or become registered within 90 days of hire.

5%      Other Duties as Assigned

• Meets the current standards as established for the department in the completion of all assigned duties. Communicates all potential problems to the Vice President of Real Estate or Real Estate Manager in a timely manner.
• Answers member inquiries regarding existing loans and general questions regarding loan programs and all other Credit Union 1 products and services
• Assist with notary administration as needed
• Performs other duties as assigned.

QUALIFICATIONS:

• High school graduate or equivalent
• Excellent clerical skills, including knowledge of both Word and Excel as well as general computer skills and operation of a 10-key calculator required
• Minimum of 1-2 years experience in a lending environment
• Real Estate experience preferred
• Must have excellent written and oral communication skills
• Must be organized, on task and proactive  
• Must possess the ability and desire to work one on one with members daily and provide excellent member service
• Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).

Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.

Only applicants who meet the minimum requirements for the position will be considered for an interview. This position is open until filled.

Thank you for your interest in this opportunity with Credit Union 1!

EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify. 

Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.