The Fraud Program Supervisor leads cross-functional initiatives to proactively detect and prevent fraud from occurring. Supervises fraud detection associates in their effort to identify and prevent future fraud. Being a Fraud Program Supervisor researches, documents, and implements best practices in the fraud prevention industry. Regularly reviews the team's work product and makes recommendations as needed. In addition, Fraud Program Supervisor analyzes current processes and procedures and makes recommendations to promote more effective operations. Provides training and guidance to new employees. Typically requires a bachelor's degree. Typically reports to a manager. The Fraud Program Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Fraud Program Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The Loss Prevention Manager (LPM) leads the effort to efficiently and effectively provide risk mitigation, provide security oversight and asset (People, Property, & Data) protection within the assigned location If you are curious and want to challenge your conventional view of an LP role in a very unconventional space, this role within Amazon will provide that challenge! The Loss Prevention Manager designs their LP program for their site, with alignment on network goals.
They strategically drive their teams to meet and exceed goals. You will have the ability to have a positive impact at a network level designing new programs, initiatives and ideas.
The LPM delivers for their internal and external customers exceeding their exceptions with new and innovated ideas. This leader creates an environment of inclusion and diversity and develops their teams to be successful.
The LPM reports to the Regional Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.
This position may have direct reports.
Key job responsibilities
Some overnight shifts as necessary.
Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs. with or without reasonable accommodations.
A day in the life
Assists in coordinating and gathering tools and resources for investigations of internal and external theft and fraud as well as granting approvals for investigative interviews.
Identifies market trends relating to physical security and the action items that will assist in implementation of best practices in designated site(s) / region(s).
This role is directly responsible for recruiting, hiring, developing and retaining candidates who raise the performance bar in Loss Prevention.
Directly coordinates and assists with staffing open LP positions in the network by participating in phone screens and exempt level PODs.
As a senior / regional leader, this roles ensures that team members understand, align performance and actions with and can clearly articulate the vision and values of the region and effectively partner with internal customers in evaluation current and further security services, processes, and indicatives in area of responsibility.
Develop and lead business cases for area of responsibility which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired change within area of responsibility.
Using advanced professional concepts, the LPM / RLPM resolves complex issues and operates with significant autonomy and discretion.
About the team
Global Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection.
We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation;
identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.
We are open to hiring candidates to work out of one of the following locations :
Johnston, RI, USA
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Last updated : 2024-04-18
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