Machine Shop Production Supervisor jobs in Raleigh, NC

Description

The Machinist will set up and operate a variety of tooling and machines to resurface and repair a variety of automotive, truck and agricultural components including cylinder heads, engine blocks and crank shafts. Machinist will also perform presswork and resurface flywheels and brake drums. The Machinist builds on the Walker foundation of customer service and will have opportunities for continued growth within our machine shop.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Deliver the Ideal Customer Experience:
  • Ensure customer satisfaction. Listen to customer concerns and bring any concerns to the machine shop specialist's attention and help resolve issues.
  • Present a professional appearance wearing Walker/NAPA apparel.
  • Maintain knowledge of the customer base.
  • Be open and honest in all communications to build a positive team environment.
  • Be able to change priorities as needed to address customer needs.

• Support Store Success:
  • Disassemble and cleans parts, before and after machining, in an agitator-type cleaning tank to remove grease, rust stains, and foreign matters.
  • May repair and resurface cylinder head to repair grinding values and seats, installing value guides, value seats, and adjust values.
  • May examine parts for cracks, using magnaflux test equipment and pressure testing.
  • May repair cracks in cylinder heads and engine blocks in some cases.
  • May operate drum lathe to resurface brake drums.
  • May operate all types of press work.
  • Operate boring machine and honing machine to internal surfaces of cylinders in the engine block.
  • Verifies dimensions, using measuring instruments, such as micrometers, calipers, and height gauges, to ensure tolerance specifications.
  • May repair and recondition connecting rods (Big End and Small End).
  • Management or leadership skills are preferred.
• Continuously develop KNOW HOW:
  • Participate in NAPA and Walker sales programs
  • Stay up to date on all services, products, and parts available through Walker Auto & Truck
  • Actively participate in in-store training opportunities, including but not limited to NAPATraining.com, Paycom, PartsPRO, and outside vendors

Qualifications

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience:
  • High School Diploma or equivalent;
  • Proven customer service experience
  • Proficient in current technology, including tablets, computers, Microsoft Office.
  • Industry experience preferred with basic knowledge of parts and auto services

• License/Certification:
  • Valid NC Drivers License