MAILROOM SUPERVISOR jobs in Norfolk, VA

Description

NewView's Mission:  We empower individuals who are blind or have low vision, maximizing their opportunities for independence through all stages of life.

NewView Values:

• Commitment to Empower
• Driven by Excellence
• Compassion is Key
• Leaders who Inspire

Position Summary: Responsible for the day-to-day mailroom operations and supervision of mailroom staff. Works closely with the government uniformed personnel, civilians, and other base personnel to fulfill daily operational duties. Identifies and resolves contractor, operations, and other mailroom related issues and facilitates employee and/or mailroom recognition with Service Contract Program Director and Program Manager of Contract Services.

Essential duties and responsibilities: (3-5 core functions representing 80% of time spent):

• Provide onsite management of all Contractor personnel.
• Capture, review and submit performance metrics and provide reports to the Program Manager, Official Mail Manager and Supply Officer.
• Implement and manage the Quality Control Plan.
• Coordinates/conducts interviews with applicants with Director or Program Mgr Service Contracts
• Coordinate, facilitate and/or provide postal operations training to all Contractor staff.
• Coordinates local onboarding of new employee requirements for (CACs, NDA)
• Enters, edits and approves all time sheets in Paycom. Approves time off requests.
• Implement corrective measures as needed when issues/deviations from established performance standards are identified.
• Resolve customer issues.
• Is the local liaison for NewView Oklahoma and the government.
• Package tracking.
• Must wear all protective equipment required by department.
• Must follow all company policies and procedures including departmental safety policies.
• Performs all other duties as assigned.

Qualifications

Qualifications (Minimum education, experience, training, licensure, certification):

• 2 years prior experience managing a government and/or military mail facility preferred.
• HS diploma or above.
• Possess a valid driver’s license OR a state ID. If sighted, may be required to provide insurance.
• Must be able to visually identify a face to the authorized photo ID.
• Be able to lift sacks and parcels weighing up to seventy (70) pounds.
• Be in good physical condition with the ability to climb multiple flights of steps and stand for up to three hours at a time with short breaks.
• Must be able to operate a computer and have basic knowledge of Microsoft Office Programs.
• Must not have citizenship with another country (including dual citizenships)
• Must be willing to submit for and successfully secure a Secret Clearance.

NewView Oklahoma is an Affirmative Action Employer - EOE/AA Minority/Female//Disabilities/Vets