Major Gifts Associate jobs in Duluth, MN

We are looking for a Retail Sales Associate experienced in providing excellent customer service in our store! Candidates with strong communication skills who can make customers feel welcome in our store will stand out-- no pushy sales tactics here. You will help identify client needs, present and answer questions about our products and services and recommend solutions. Retail Sales experience is helpful, but not necessary. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

*We are currently looking for candidates who can work daytime and rotating weekend shifts.*

Don't be intimidated by the "Supplemental Commission Pay" below; we pay your hourly wage or what you've earned in commission, whichever is HIGHER.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Associates team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Schedule may include some weekends and/or holidays

Skills

• Friendly, outgoing demeanor
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Preferred)

Work Location: In person