Position Summary
Responsible for day-to-day operations of the MOMobile Managed Care program. Provides leadership in conducting outreach, follow-up, and home visiting to identify pregnant women and families with young children and provide appropriate services.
Benefits include:
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Three (3) weeks paid vacation, plus One (1) week paid Winter Break
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Medical, Dental, Vision, Voluntary & Supplemental Life Insurance through CIGNA
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Cafeteria Plan through Benefit Wallet: FSA and Commuter plans
Essential Functions
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Manages and monitors all MOMobile Managed Care activities and ensures quality of services.
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Provides supervision to managed care advocates and student intern(s).
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Responsible for recruitment and hiring of managed care advocates.
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Acts as a community liaison between MCC, clients, and Medicaid managed care organizations (MCOs) and manages referrals from MCO partners.
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Routinely communicates with MCO providers and schedules monthly/bi-monthly check-in meetings.
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Oversees the contract scope of services with MCO partners.
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Prepares and submits all reports and invoices as required by funders.
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Develops and monitors program budgets and spending.
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Communicates and coordinates contract requirements with other MCC program managers.
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Facilitates regular staff meetings and conducts individual supervisory meetings.
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Conducts regular home visit observations.
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Provides direct services to a small caseload when needed.
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Regularly reviews client files and provides feedback to staff.
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Prepares performance evaluations with input from staff.
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Identifies staff training needs and writes yearly training plans.
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May be required to travel the eight-county region
Other Tasks
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Adheres to the MCC’s security guidelines and ensures the appropriate handling of sensitive information.
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Attends relevant staff meetings to promote communication and execution of goals.
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Completes special projects specific to the function of the department or as needed for the department as directed by the supervisor.
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Other duties as assigned within the scope of position expectations.
Knowledge, Skills, and Abilities
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Understanding of MCC’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team.
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Knowledge of the concepts and practices associated with community health issues, particularly with pregnant women, prenatal care, parenting and other services for mothers, young children, and their families.
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Ability to travel in and around the Greater Philadelphia region to conduct home visits and community outreach.
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Knowledge of and sensitivity to issues facing the community served.
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Experience in client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions.
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Demonstrated clinical social work skills.
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Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, clients, and members of the community.
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Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, and customized databases.
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Effective and accurate documentation of case notes and client data according to established client management documentation procedures.
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Ability to organize tasks in an efficient manner and follow-up and follow-through with strong attention to detail.
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Proficient with Microsoft Office Suite, ability to operate a computer and use a variety of common software programs a must
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Experience utilizing virtual meeting platforms
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This is a telecommuting position. Staff are required to be onsite at least (1) day a week (you can add your requirement). In addition, staff must establish a safe and supportive workspace at home.
Experience, Education, and Licensure
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Master’s degree in social work or related field strongly preferred; bachelor’s degree required.
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2 years of supervisory experience preferred
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Valid driver’s license