Manager, Program Management jobs in Cape Coral, FL

Beach House seeks compassionate and caring individuals who are dedicated to supporting exceptional senior living experiences. Working at Beach House means you are part of the family. Each day is an opportunity to make a positive difference in the lives of those around you.

Full-time benefits include:

• PTO (Paid Time Off)
• Daily Pay
• Holiday Pay
• Health/Dental Insurance
• 401K
• Life Insurance
• Short and long-term disability
• Referral Bonuses
• Tuition Reimbursement
• Employee Assistance Program

Summary of Duties of the Life Enrichment and Village Program Manager
This Life Enrichment and Village Program Manager position is for communities that have one Director who oversees the activity programming for both Assisted Living and Memory Care.  The Life Enrichment and Village Program Manager is responsible for the organization, planning, and facilitation of activity programs designed to promote the overall wellness of an Assisted Living and Memory Care resident population.  The Life Enrichment and Village Program Director must support the Wellness Director in managing resident-related issues and be able to assist with training care associates to ensure the highest quality of life for residents.  The Life Enrichment and Village Program Manager must have a natural affinity for seniors and possess a genuine concern for their well-being.

Essential Functions of the Life Enrichment and Village Program Manager

•  Assisted Living:  In conjunction with the resident and/or the resident’s family/responsible party, completes “My Life Story” for each resident in IL/AL preferably prior to or during the move-in process (no later than 3 business days after move-in).  Files original in the resident’s chart and keeps a copy in a secure area that is accessible to associates; uses My Life Story to develop a base on which to create the program of activities to meet the residents’ individual needs.
• Village Program:  In conjunction with the resident’s family/responsible party, completes “A Passport Into My Life” for each resident in the Village Program preferably prior to or during the move-in process (no later than 3 business days after move-in).  Files original in the resident’s chart and keeps a copy in a secure area that is accessible to associates; uses Passport to develop a base on which to create the program of activities to meet the residents’ individual needs.
• Plans, coordinates, and ensures implementation of all activities.  Is an expert at conducting all types of activities but coordinates implementation with Resident Care Assistants and department managers as they also conduct activities.
• Ensures that the program will include morning, afternoon, and evening activities, 7 days a week, 365 days a year; Present for or assures coverage for all activities, including those occurring on holidays, evenings, and weekends.
• Creates a well-balanced Assisted Living program to reflect activities that meet residents’ social, emotional, recreational, spiritual, educational, and physical needs.
• Creates monthly Village Program calendar using Village Program schedule and modifying it to current residents.  Each calendar will contain activities from the following areas: physical activities, cognitive stimulation, social activities, sensory stimulation, self-care (maintaining independence), comfort activities, community activities, cultural activities, and inter generational activities.  Meaningful activities are scheduled 7 days per week from breakfast until after dinner.
• In conjunction with Wellness Director and Resident Care Assistants, develops individualized activity service plan for each Village Program resident.  Reviews activity involvement and revises plan as necessary and at least on a quarterly basis.
• For Village Program residents, assists families with creating memory boxes to represent individuality and memories of the resident’s life for each Village Program resident.
• Develops a transportation program to include regularly scheduled trips into the community (i.e., shopping, meals out, etc.) for Assisted Living and Village Program.  Collaborates with the Wellness Director to devise a schedule that allows the van to be scheduled for medical appointments for Assisted Living residents on a regular basis; Assists in escorting residents on trips as necessary.
• Assists the Sales Team in developing and implementing the community’s marketing plan; Provide tours to the residents; May be required to serve as weekend Manager on Duty per the community’s program.
• If applicable, is responsible for care of pets, which belong to the community; Maintains veterinary records as required by State regulations; May enlist the help of volunteers (resident or outside) but is ultimately responsible for the proper care of each pet.
• Coordinates volunteer program, including recruitment, training, and supervision of volunteers; Includes residents and family volunteers when available and appropriate; Contacts community sources to expand volunteer base and to vary resident activities.
• Must be willing to work weekends and special events, outside of normal working hours when necessary.
• Monitors inventory and is responsible for activities, supplies, and equipment.
• Works within monthly and annual budget guidelines.
• Must be able to drive community bus.
• Works with Wellness Director and Executive Director to coach, train, and enhance performance of Resident Care Assistants; Supervise and provide direction to Life Enrichment Assistants.
• Complies and follows established regulatory and company policies and procedures.
• Participates in interviewing new care associates in Memory Care and as assigned.
• Coordinate with other departments, i.e., marketing, dining service, activities, administration, housekeeping, and maintenance, to ensure the highest quality of life for residents.
• Reports any suspected or witnessed instances of verbal, mental, or physical abuse to Wellness Director and/or Executive Director, and takes appropriate action as needed.
• Demonstrates the ability to function as a positive team member in sharing responsibilities for the administration of resident services in cooperation with all members of the team.
• Maintain emotional composure and stay calm in all situations.
• Participate in resident care conferences, stand-up meetings, and other community meetings as assigned.
• Act on constructive feedback by listening to supervisor, customers, and peers and use it to improve performance.
• Maintain resident, associate, and community confidentiality.
• Know, follow, and educate on residents’ rights.
• Demonstrate positive attitude and ability to work well with all people, particularly the elderly.

Non-Essential Functions of the Life Enrichment and Village Program Manager

• Participates in projects or committees as assigned.
• Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
• Participate in new hire orientation program and other regular associate meetings or functions.
• Assists in variety of tasks involving residents as assigned.

Knowledge, Skills, Abilities, and Experience

• Minimum two years of experience in senior housing/dementia.
• Degree in Human Services, Recreational Therapy, Music Therapy, or Art Therapy desired.
• Possess a genuine loving and caring attitude for seniors.
• Have the ability to train and teach.
• Must maintain networking skills, computer proficiency of Microsoft Excel, Word, and Publisher.
• Must have a valid driver’s license and transportation means for work related projects.
• Ability to read, write, and speak English.
• Must have the interpersonal skills to work with various levels of people, associates, and residents.
• Familiarity with office equipment including fax, copier, computers, scanner, phone, postage meter.
• Be free of communicable disease.
• Completion of drug testing and criminal record background check upon hire and upon request of supervisor/Grace Management Human Resources.
• Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.