Manager, Program Management jobs in Waterloo, IA

Position Description

Position Title: Site Manager

Position Function: Responsible for the operations of properties and duties as assigned by your supervisor.

Employment Status: Full-Time

Position Summary: Provides direct support for all aspects of property management and operations on

assigned properties. The Site Manager will ensure that all tenant and owner needs are properly addressed. This is a non-exempt position.

Job Duties:

 Handle telephone inquiries and respond in a reasonable amount of time.

 Show prospective residents apartments for rent and execute move in.

 Generate appropriate notices based on past due balances.

 Work in partnership with corporate office on marketing campaigns.

 Perform inspections of common space and resident units are required.

 Ensure fluid communication with residents.

Knowledge, Skills, Abilities, and Education Requirements:

 General understanding and preferred experience with basic bookkeeping, customer service, leasing/sales skills, current technology, and dealing with difficult people and situations.

 Ability to coordinate several projects at one time, build rapport with residents and vendors, andmulti-task in general is a must.

 Ability to accept supervision and communicate clearly when work needs are beyond skill set orcapacity.

 High School Diploma or GED required or 4 years of equivalent experience.

Hours: Monday-Friday 8:00am-4:00pm

Truverse Management has a commitment to providing professional and quality property management services. It is an expectation of all employees to conduct themselves in this manner with tenants, co-workers, supervisors, and vendors.Responsibilities:
- Oversee the day-to-day operations of the site, ensuring smooth functioning and efficient management.
- Manage and supervise a team of staff members, providing guidance, training, and support as needed.
- Maintain a high level of customer service by promptly addressing resident concerns and resolving issues.
- Conduct regular property inspections to ensure cleanliness, safety, and adherence to company standards.
- Coordinate with maintenance personnel to schedule repairs and ensure timely completion.
- Implement marketing strategies to attract new tenants and maximize occupancy rates.
- Conduct property tours for potential residents, showcasing the features and amenities of the site.
- Handle lease agreements, including lease renewals, move-ins, and move-outs.
- Utilize property management software (such as OneSite) for data entry, record keeping, and reporting purposes.
- Ensure compliance with all applicable laws, regulations, and fair housing guidelines.
- Manage financial aspects of the site, including budgeting, rent collection, and expense control.
- Develop and maintain positive relationships with vendors, contractors, and service providers.

Requirements:
- Proven experience in facilities management or property management.
- Strong knowledge of leasing procedures and practices.
- Familiarity with relevant laws and regulations pertaining to property management (e.g., fair housing regulations).
- Excellent communication skills, both written and verbal.
- Ability to negotiate contracts and resolve conflicts effectively.
- Proficient in data entry and file management.
- Detail-oriented with strong organizational skills.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.

This institution is an equal opportunity provider.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Experience level:

• No experience needed

Schedule:

• Day shift

Ability to Relocate:

• Le Grand, IA: Relocate before starting work (Required)

Work Location: In person